Coordinator-Case Management

Job Summary: The Coordinator-Case Management collaborates with the Case Managers in facilitating discharge planning in appropriate timeline for age groups including adolescents to adults. Arranges for transport; links the patient with appropriate community agencies; schedules follow up appointments with their primary care physicians; secures Durable Medical Equipment (DME), Home Health (HH) services; helps identify barriers to discharge and collaborates with other disciplines to help resolved barriers to discharge. Provides services to all areas of the hospital as needed. Performs other duties as needed.

Education and Experience: High School Diploma or GED required. Associate's Degree in related field preferred. Minimum one year experience in a health care setting required. Minimum one year Case Management experience preferred.

Knowledge and Skills: Able to write and speak with professional quality; use computer and software programs necessary to the position, e.g., Word, Excel, Power Point, Access; operate and troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in enforcing policies; work calmly and respond courteously when under pressure; accept direction. Able to communicate effectively in English, in person, in writing, and on the telephone; think critically; work independently with minimal supervision; perform basic math and statistical functions; manage multiple assignments simultaneously; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place and patient care; see adequately to read computer screens, medical records, and written documents necessary to position; discern temperature variances through touch.

Licensures and Certifications: N/A