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Manager, Learning Center

Harford Community College
paid time off, tuition assistance
United States, Maryland, Bel Air
401 Thomas Run Road (Show on map)
Dec 21, 2024
Position Information


Position Title Manager, Learning Center
Posting Category Full-Time Staff
Starting salary range $60,774-$79,007
Faculty Position (if applicable)
About Harford Community College
Harford Community College ( HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website.
Affirmative Action and Equal Employment Opportunity Statement
Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ ADAA employer that values, embraces, and supports diversity in the College community.
Benefits
Job Description
The Learning Center Manager oversees the day-to-day operations of the College's Learning Center, providing leadership and direction to ensure the center supports the academic success of our diverse student population. This position develops and implements data-informed academic support initiatives in collaboration with administration, faculty, and staff across campus. This position is also responsible for analyzing service usage data; training, scheduling, and supervising staff; and ensuring effective and efficient operations.
Duties include but are not limited to:

  • Manage and mentor a team of academic tutors.
  • Coordinate with faculty, administrators, and staff to identify and address student needs and learning challenges.
  • Develop, implement, and assess data-informed learning initiatives, programs, and workshops that enhance student academic skills and success.
  • Oversee the design and execution of tutoring services and supplementary instruction.
  • Develop and implement policies and procedures to enhance operational efficiency and effectiveness.
  • Participate in college committees and workgroups related to student success and academic support.


This is an exempt, professional staff position and includes a comprehensive benefits package offering medical, dental and vision coverage; generous paid time off; tuition assistance; and retirement savings.
Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position
Required Education
Bachelor's degree in a related field required.
Required Experience
Minimum of 2 years of experience in academic support services and 2 years of supervisory experience
Required Knowledge, Skills, & Abilities

  • Ability to supervise operations of the Learning Center, including hiring, training, supervising, and evaluating staff, delegating workloads, and monitoring equipment
  • Ability to ensure compliance with laws and regulations
  • Ability to assist with budgetary functions
  • Strong leadership and team management skills
  • Excellent interpersonal and communication skills
  • Experience developing and implementing academic initiatives and workshops
  • Ability to collect, analyze, and use data to drive decision-making
  • Proficiency with educational technologies and online learning platforms

Preferred Qualifications

  • Master's degree in a related field
  • Experience working in academic support services for a community college
  • Tutoring experience

Hours per Week 40 - 100%
General Weekly Work Schedule
Monday to Friday, 8:30 a.m. to 4:30 p.m. Saturday and evening hours may be required at specific times of the semester. Final schedule to be determined by the supervisor.
Posting Detail Information


Posting Number 2024-180FSFA
Number of Vacancies 1
Open Date
Close Date 01/05/2025
Open Until Filled No
Applied = 0

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