Institutional Research Specialist (HEOa) - Office of the Dean, School of Arts & Sciences (29115)
 Hunter College | |
$72,667 - $86,645
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 United States, New York, New York | |
 Dec 05, 2024 | |
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Institutional Research Specialist (HEOa) - Office of the Dean, School of Arts & Sciences (29115)
The School of Arts and Sciences at Hunter College -- the largest academic unit within the City University of New York (CUNY) -- consists of over 460 full-time faculty, 26 departments, 10 interdisciplinary programs, serving 15,000 undergraduate and 4,000 graduate students. The Dean’s Office seeks an Institutional Research Specialist for Student Achievement to enhance student success, academic excellence, and a culture of data-informed decision-making across the school and college.
Reporting to the Assistant Dean for Student Achievement, the Institutional Research Specialist will prioritize supporting academic units by overseeing data collection and assessment efforts aimed at enhancing student success, continuous improvement, and accreditation needs for the School of Arts & Sciences. The role also involves working collaboratively with other areas across the campus community, including student affairs and the learning centers.
In addition to the CUNY Title Overview, the Institutional Research Specialist will be responsible for the following duties: • Compile, maintain, and analyze institutional data: o Manage the annual production of the School of Arts & Sciences Common Data Set, including data on enrollment, retention and graduation rates, academic programs, course offerings, faculty information, student engagement, and student outcomes. o Support the data requirements of academic departments, including Academic Program Reviews, Annual Reports, and routine requests. o Analyze survey results and provide actionable recommendations to improve student engagement and success. o Design and conduct student survey research and focus groups to collect qualitative and quantitative data on student experiences and outcomes. o Support the data requirements for the University's annual reporting obligations as mandated by statutes, government regulations, or accreditation standards. • Produce reports and metrics: o Contribute to business intelligence solutions; assist in the development and maintenance of tools, including dashboards, data visualizations, to enhance data accessibility and insight. o Provide data querying tools to enable users to access the information they need promptly. o Generate regular reports and respond to time-critical ad-hoc data requests from various stakeholders. • Maintain databases and ensure data quality: o Maintain technical documentation, user manuals, and data dictionaries. o Ensure compliance with security protocols and data integrity standards. o Maintain web accessibility and actively contribute to team processes and standards. • Collaborate across campus and engage with stakeholders: o Work under supervision to collaborate with student affairs, the learning centers, the Registrar’s Office, ICIT, and other campus units to support institutional goals. o Participate in cross-functional teams and committees, including the CUNY Institutional Research Council, to advance data-informed decision-making. o Serve as a liaison between the Dean's Office and various campus units to ensure alignment of data initiatives. o Provide training and support to stakeholders to enhance their ability to interpret and utilize data effectively. • Consult and Advise: o Consult with others in designing methodology for research projects. o Advise on best practices in data collection, analysis, and reporting to enhance institutional research efforts.
QUALIFICATIONS Bachelor's Degree and four years' relevant experience required.
PREFERRED QUALIFICATIONS • A Master's degree in data analytics, computer science, information systems, or a related field. • Proven experience with data visualization software (e.g., Power BI, Tableau), data prep tools (e.g. Power Query, Tableau Prep), statistical software (e.g. R,SPSS, STATA), survey software (e.g. Qualtrics), and SQL. • Prior experience working with Oracle PeopleSoft, EAB Navigate, or similar Enterprise Resource Planning (ERP) or Student Success systems. • Strong understanding of user interface (UI) principles, cross-browser compatibility, web accessibility standards (Section 508 and ADA compliance), and web security standards. • Demonstrated ability to foster a culture of data and promote data-informed decision-making within an organization. • Experience conducting student survey research and focus groups. • Excellent interpersonal and communication skills with the ability to work collaboratively across diverse campus units. • Active participation in professional organizations related to institutional research is a plus.
CUNY TITLE OVERVIEW · Oversees collection and assessment of data for Institutional Research purposes. · Compiles, maintains, and analyzes institutional data in various formats · Produces reports and metrics based on department's needs; responds to time-critical ad-hoc requests · Loads, extracts, edits, and evaluates data for reporting and analytics · Maintains selected databases and document libraries, updating and ensuring data quality and accuracy · May participate in internal and external surveys as needed · May consult with others in designing methodology for research projects · Performs related duties as assigned.
CUNY TITLE Higher Education Assistant
FLSA Exempt
COMPENSATION AND BENEFITS Salary commensurate with education and experience. ($72,667-$86,645)
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY Applications must be submitted online by accessing the CUNY Portal on City University of New York job website www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYfirst Job System Instructions. To search for this vacancy, click on Search Job Listings, select More Options To Search For CUNY Jobs and enter the Job Opening ID number.
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JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. | |