Admin Assistant 1

The Center for Teaching and Learning (CTL) is a unified collective of many excellent initiatives that includes the Student Learning Assistance, Graduate Support, Teaching Support, and Digital Learning. Our department is committed to helping all UNM students-both undergraduate and graduate students-achieve success.

CTL is recruiting a detail-oriented and motivated administrative assistant to provide clerical and administrative support for all departments. The Admin Assistant I is responsible for the support of daily administrative activities in a dynamic service unit consisting of 30+ technical and administrative staff across three main operating units.

The selected individual will provide administrative support related to hiring, scheduling, outreach, record keeping, communication, events and serves as first-level support to ensure department administrative practices align with university, local, state, and federal regulations. We are looking for someone who has strong communication skills and can multi-task in a fast-paced environment with a high degree of professionalism and integrity. This is a full-time, benefits eligible position.

Interested candidates should submit a resume and cover letter for consideration. The cover letter should address your experience and career goals in the university setting as these pertain to the duties listed below. Your application will not be considered without a cover letter.

Duties and Responsibilities

* Perform a wide variety of assignments which may be confidential in nature and require research to complete; compose, edit, revise, communication via email; prepare tables, reports, and other materials.

* Greet and direct visitors, resolve routine administrative problems and answer inquiries concerning activities and operations of department/division; maintain log of inquiries as required.

* Collaborate with department faculty and staff, maintaining partner relationships across campus, and promoting CTL and its services to the UNM community

* Perform a range of staff and/or operational support activities; may serve as a liaison with other departments on basic administrative and/or operational matters.

* Sort, screen, and distribute incoming and outgoing mail, drafts or prepare responses to routine inquiries, and operate a variety of office equipment.

* Establish, maintain, process, and update files, records, certificates, and/or other documents.

* Outreach support to include materials preparation, scheduling, and presentation.

* Order, stock, and distribute office supplies.

* Support event planning and support for all departmental events

* May instruct and oversee the activities of student employees performing the same type of work.

* Provide clerical support for all student and staff hiring

* May serve as Campus Security Authority as outlined by the Clery Act.

* Perform miscellaneous job-related duties as assigned.

Performance Expectations

* Reliable, consistent, and timely performance of duties.

* Delivery of outstanding customer service.

* Adaptable and proactive behavior, ensuring proper follow-up/through.

* Promotion of openness and open-mindedness to create an inclusive and safe environment.

* Model professional integrity and ethical conduct to lower graded staff and students

This position is currently open to remote hybrid work. After a period of time, the new employee may be eligible for a hybrid remote work (telecommuting) arrangement under the discretion of their supervisor, business needs, and successful completion of training.

* Demonstrated independent problem-solving skills

* Demonstrated ability to maintain confidentiality and protect sensitive information

* Experience working in a higher education, diverse environment

* Prior experience with Adobe Creative Suite

* Prior experience working with Microsoft Office applications

* Experience with document processing and record-keeping