Clinical Operations & Compliance Specialist

Radiation Oncology

Full Time

82692BR

Job Summary

Uses advanced operational concepts and objectives to resolve highly complex issues. Regularly works on issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Develops and oversees the implementation of new programs and processes.

Under general supervision of the Director of Nursing in the Cancer Center and guided by the policies of the Medical Center, the Radiation Oncology Clinical Operations Specialist is responsible for supporting the onsite operations of Radiation Oncology at Mission Bay, Mount Zion, Parnassus and Berkley Outpatient Clinics.

This position is responsible for assisting the Director and team members with all aspects of the operation, including but not limited to:

• Assuring compliance with all regulatory and patient safety goals of each site
• Develop, implement and monitor compliance for policies and procedures that require standardization across campuses and satellite clinics
• Maintains close working relationships with support service departments to ensure regulatory compliance in the clinics that meet patient safety and service standards
• Develop, implement standardization of medical assistant activity and workflow.
• Train staff and Department Leaders on standard work.
• Ensures compliance of standard work for medical assistants across sites
• Implements and rolls out clinic projects including new IT software, new equipment and new processes within UCSF for Radiation Oncology and supports other Adult Cancer Services departments on an ad hoc basis.
• Lead the administration and management of material resources needed in Radiation Oncology Clinics while maintaining budgetary compliance with guidance of the Nurse Managers and Administrative Directors.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $97,900 - $149,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Radiation Oncology at UCSF is provided at four main campus locations (Mission Bay, Mount Zion, Parnassus and Berkley). The UCSF Cancer program is ranked in the top 10 nationally by US News and World Report and is one of the world's top five institutions producing the most impactful and utilized research (per Elsevier Publishing). At UCSF the patient experience is a top priority and programs are reviewed and developed to ensure a patient-centered approach. A vast array of support services are provided to patients including social work, psychological support, nutrition counseling, exercise counseling, support groups, art therapy, and many others. At UCSF we are truly pioneering care and saving lives.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• A minimum of 5 years of recent experience as a team lead or supervisory experience in a clinical setting.
• Advanced knowledge of common organizational- or research-specific and other computer application programs.
• Strong communication and interpersonal skills to communicate effectively with all levels of staff and influence, both verbally and in writing.
• Ability to use discretion and maintain all confidentiality.
• Thorough knowledge of organizational or initiative processes, protocols and procedures.
• Ability to multi-task with demanding timeframes.
• Ambulatory care clinical experience.
• Experience with QA/The Joint Commission processes for quality improvement

Preferred Qualifications

• Experience using an EMR-Epic/APEX
• Radiation Oncology experience
• Advanced knowledge of applicable policy analysis techniques.
• Advanced analytical / problem-solving skills.
• Advanced project management skills.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

007399 PROJECT POLICY ANL 4

Job Category

Professional (Non-Clinical), Project Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday