Branch Admin Assistant - Hoffman Estates, IL

Crystal Clean (CC) a leader in the environmental services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. CC offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose: The Branch Admin will be responsible for processing branch paperwork in a timely and accurate manner. The Branch Admin will also be responsible for answering the Company's phone line, fielding customer questions, and routing/distributing calls accordingly.

Essential Duties:

• Processing (data entry) of branch paperwork
• Direct contact with field personnel from branch locations
• Answer customer inquiries
• Become knowledgeable with a variety of field concepts, practices and procedures
• Meet weekly processing goals
• Answers the Customer Service phone line in a professional manner (Avg. 40 calls per day)
• Accurate routing and distribution of incoming customer phone calls
• General office duties

Position Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies & Specific Skills:

• Team player who is friendly, personable and enthusiastic
• Ability to prioritize and meet deadlines
• Strong communication skills
• Strong work ethic
• Reliability
• Good number aptitude
• Above-average computer skills (Microsoft Excel, Word, and Outlook)

Work Experience:

• 2-4 years of business or customer service experience

• All applicants must pass the company paid substance abuse screening

Education, Certificates, Licenses, or Designations:

• High School Diploma or its equivalent