Senior Project Manager

The Senior Project Manager is responsible for managing the largest/most complex/enterprise-wide projects to ensure the successful implementation of Tyler software for new and existing accounts. The Senior Project Manager is the focal point of the implementation process, representing Tyler to the client and having a significant impact on profit and loss for the company.

As our Senior Project Manager, you will be expected to develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed for the largest/most complex/enterprise-wide projects.

Location

Herndon, Virginia

Travel

0-5%

Responsibilities

• Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information.
• Manage and assume accountabilities for all aspects of the largest/most complex/enterprise-wide
• projects related to delivery of client software and services including:
• Planning and tracking all project activity and acquiring and coordinating necessary resources to meet project needs.
• Guiding the client through release planning in support of the overall project schedule.
• Tracking project hours and submitting project progress reports by due dates.
• Monitoring and reviewing revenue recognition and bringing concerns to management as
• needed.
• Managing scope, time and cost and communications to meet client commitments.
• Identifying, reporting and managing risks; overcoming project obstacles.
• Acting as a client liaison and representative communicating client feedback to appropriate
• Tyler representatives; acting to resolve outstanding issues on behalf of client in a timely
• manner.
• Conduct planning sessions with the client's key functional leaders to create a series of
• documented management plans that specify the project plan and scope.
• Anticipate, identify, and resolve roadblocks, such as hardware, software, or networking
• incompatibilities and unresponsive third party vendors or clients.
• May identify add-on sales opportunities and manage contract addendum and purchase orders.
• Travel to client site as needed.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree, or comparable work experience.
• Typically a minimum of four years of experience as an implementation professional (or
• equivalent/like experience). Solid and proven project management experience essential.
• Work toward obtaining PMP certification and maintain status after certification.
• High level of software life cycle and enterprise software knowledge.
• Industry and product knowledge.
• Excellent planning, organizational skills and ability to follow-through until process are
• completed.
• Exceptional customer service skills.
• Excellent verbal and written communication skills to articulate technical and non-technical
• information to various audiences including management.
• Highly proficient using computers and exposure to IT infrastructure components.
• Excellent decision making and problem-solving skills.
• Excellent analytical ability, particularly in a technical environment.
• Highly proficient in Microsoft Word, Excel and Project.
• Demonstrated ability to prioritize and complete multiple tasks in a fast paced, technical
• environment.
• Demonstrated ability to maintain a positive, professional attitude.
• Excellent negotiation, conflict resolution, and persuasion skills.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $69,797 - $91,837 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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