OR Scheduler; Full Time; Days

• 1. Screens, refers, or handles all incoming calls to ensure that accurate and timely departmental communication is facilitated and that the department is presented in a positive manner.
• 1.1 Answers telephone within three (3) rings in a courteous manner, identifying department, self and position at all times.
• 2. Transcribes and types departmental reports, correspondence, memos, etc., to facilitate ongoing communication and efficient departmental operations.Input all data into the computer.
• 2.1 Types departmental reports, statistics, correspondence, budget, memos, minutes, and other projects from notes and drafts in an accurate , neat, and timely manner; and distributes as needed.
• 3. Maintains responsibility for general clerical support functions to department to ensure efficient utilization of time. Completes errands as requested.
• 3.1 Sorts and distributes mail according to procedure as assigned.
• 4. Provide and manage secretarial support to the O.R. Management team andAesthesia Department.
• 4.1 Provides direction and assistance to secretarial support staff and schedulers.
• 5. Provide procurement support to the Operating Room and Anesthesia department
• 5.1 Assists the OR Equipment/Business Manager with projects
• 6. The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs, and to provide the care needed as described in the unit's/area's/department's policies and procedures.
• 6.1 Embrace shared goals versus narrower interests; actively cooperative vs. competitive or non-committal.
• 7. Knowledgeable/Accountable/Fiscally Responsible
• 7.1 Continually seeks ways to sustain and improve one's skills.
• 8. Flexible/Open-Minded
• 8.1 Listens with an open mind to other's opinions in the spirit of finding and following the best ideas.
• 9. Treats the people we serve as guests.
• 9.1 Welcomes patient, visitors and staff in a warm, friendly manner; is courteous ; makes eye contact and smiles; introduces self by name and, when appropriate, by position; addresses people by name whenever possible.
• 10. Listens to patients, visitors and staff and acts promptly to address concerns.
• 10.1 Uses active listening techniques to understand other's needs and acts decisively to resolve problems.
• 11. Respects the privacy and confidentiality of patient's, visitors and staff.
• 11.1 Treats all patient related and other discussions with discretion; eliminates gossip; does not discuss patient or hospital business in elevators or other public areas.
• 12. Presents a professional image.
• 12.1 Wears name badge in a highly visible location; adheres to department dress code; makes sure that appearance is appropriate for professional role.
• 13. Answers the telephone professionally.
• 13.1 Answers the phone promptly following department guidelines; introduces self and department and as appropriate, offers assistance. Uses a pleasant tone of voice.
• 14. Maintains a clean and safe environment
• 14.1 Keeps work are safe and clean; keeps hallways clear.
• 15. Anticipates what services and information people need and takes action to provide it.
• 15.1 Watches for clues that patients or visitors require assistance. Asks 'May I help you?'. Escorts them to their destination, if necessary, Encourages people to ask questions.
• 16. A Quality attribute for those in a leadership role.
• 16.1 Engages in open, honest, and clear coaching discussion that builds commitment through straightforward feedback two-way dialogue, and emphasis on problem-solving.

EDUCATION

Secretarial School or two (2) years business college preparatory preferred, knowledge of Medical Terminology preferred, typing and computer skills.

EXPERIENCE

.

PHYSICAL DEMAND

May be exposed to infectious diseases, hazardous waste and radiation.
Standing/walking most of the day and occasionally working in awkward positions. Assists in moving patients and holds extremities for surgical prep. Helps lift heavy objects ten (10) to twenty (20) pounds and also assists in moving of patients ranging from one hundred (100) to four hundred (400) pounds. Moderate stress related to patient care.