Production Supervisor Glass Shop

PURPOSE

Supervises and coordinates activities of workers engaged in production activities at facilities. This may include supervision of the plant, shop, windows, or yard. This position is for supervisor employees who spend at least 50% of their time performing supervisory work (not the work of the subordinates).

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Inspects work areas to determine type of work required and materials and equipment to be used.
• Schedules and directs workers in projects such as window, door, trim, or panel manufacturing.
• Interviews and selects hires to ensure that department is fully staffed for production needs.
• Trains workers in equipment operation.
• Studies production schedules and estimates worker hour requirements for completion of job assignment.
• Applies company policies and ensures compliance with safety regulations.
• Interprets job orders to workers and assigns duties.
• Establishes or adjusts work procedures to meet schedules.
• Recommends measures to improve productivity, equipment performance, and quality of product.
• Suggests changes in working conditions and use of equipment to increase efficiency of work crew.
• Analyzes and resolves work problems or assists workers in solving work problems.
• Initiates or suggests plans to motivate workers to achieve work goals.
• Maintains time and production records.
• Confers with other supervisors to coordinate activities of individual departments.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Is responsible for the overall direction, coordination, and evaluation of the production area. Directly supervises laborer workforce. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or general education degree (GED)

One to three years related experience and/or training.

Prior experience supervising preferred.

COMPETENCIES

• Designs workflows and procedures.
• Identifies and resolves problems in a timely manner
• Gathers and analyzes information skillfully; Develops alternative solutions
• Works well in group problem solving situations.
• Develops project plans, coordinates projects, and able to communicate changes and progress
• Completes projects on time and budget
• Manages project team activities.
• Manages difficult or emotional customer situations
• Responds promptly to customer needs
• Solicits customer feedback to improve service
• Responds to requests for service and assistance.
• Focuses on solving conflict, not blaming
• Maintains confidentiality
• Listens to others without interrupting
• Keeps emotions under control
• Remains open to others' ideas and tries new things.
• Speaks clearly and persuasively in positive or negative situations
• Listens and gets clarification
• Responds well to questions.
• Balances team and individual responsibilities
• Exhibits objectivity and openness to others' views
• Gives and welcomes feedback and contributes to building a positive team spirit
• Delegates work assignments and matches the responsibility to the person
• Sets expectations and monitors delegated activities, provides recognition for results.
• Exhibits confidence in self and others
• Effectively influences actions and opinions of others
• Accepts feedback from others and gives appropriate recognition to others.
• Includes staff in planning, decision-making, facilitating and process improvement
• Takes responsibility for subordinates' activities
• Able to make themself available for staff
• Improves processes, products and services
• Continually works to improve supervisory skills.
• Looks for ways to improve and promote quality
• Demonstrates accuracy and thoroughness.
• Safety and Security - Observes safety and security procedures
• Determines appropriate action beyond guidelines
• Reports potentially unsafe conditions
• Uses equipment and materials properly.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

• While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear.
• The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.
• The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions; extreme cold and extreme heat.
• The noise level in the work environment is usually loud.