SEM Assistant Manager - MGM Springfield

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Assistant Manager, you will supervise daily operations, ensuring efficient service and customer satisfaction while managing staff, maintaining inventory, and adhering to health and safety regulations. You will also assist in training staff, handle customer inquiries and complaints, oversee financial transactions, and collaborate with the management team to implement strategic initiatives that enhance the dining experience and drive profitability. Your ability to lead and motivate the team will be crucial in creating a positive atmosphere for both employees and guests.

THE DAY-TO-DAY:

• Make daily floor plans per shift to ensure proper rotation and coverage of stations
• Supervise floor service in dining rooms during hours of operation
• Perform employee evaluations and manage issues related to attendance records
• Maintain communication with the Chef on all food service and menu issues
• Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees
• Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments
• Keep inventory form and stocking area updated
• Inspect food coming from support departments to assure freshness and quality
• Maintain direct communication with guests for special requests and large party reservations

THE IDEAL CANDIDATE:

• High volume restaurant management or supervisory experience required
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Work varied shifts, to include weekends and holidays
• Experience working in a similar resort setting
• Working knowledge of all Food and Beverage products, menu items and equipment
• Working knowledge of Culinary Union contracts
• Working knowledge of health, safety and sanitation regulations
• Working knowledge of Point of Sale (POS) systems and operations.
• Bilingual, English as the primary or secondary language

PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11417

Are you ready to JOIN THE SHOW? Apply today!