Network Administrator

Lactalis USA is currently seeking candidates to join our IT Networking team in Buffalo, NY.

Lactalis, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to nurturing the future by providing healthy and delicious dairy products that bring people together every day. We produce award-winning dairy products that bring people together every day. We offer an enviable range of dairy brands including Galbani, President, Kraft Natural Cheese, Cracker Barrel, Black Diamond, Parmalat, Siggi's, and Stonyfield Organic in addition to several brands imported from our affiliates in Europe.

At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do. We are dedicated to building a safe, diverse, inclusive, and authentic workplace and we know that our candidates come from many different backgrounds, cultures, and experiences. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job posting, we still encourage you to apply and share with us your STORY, your PASSION, and your EXPERTISE! You may be just the perfect candidate for this or other roles within our company.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

From your PASSION to ours

This position is part of a team that contributes to network and security projects from conception through maintenance. The Network Administrator is responsible for maintaining and supporting LAN/WAN communications including VOIP and telepresence, while improving reliability, scalability, and security.

From your EXPERTISE to ours

Key responsibilities for this position include:

* Administration of routers, switches, wireless access points, firewalls, VOIP phone system, VOIP phones, smartphones, security updates and patches.

* Monitor a ticket queue and provide triage and diagnostic evaluation of incoming tickets assigned to the team.

* Perform regular audits of firewalls to ensure adherence to department defined standards.

* Continually improves the networks by monitoring and evaluating network performance issues including availability, utilization, throughput, and latency.

* Planning and executing the installation, configuration, and testing of network equipment.

* Become familiar with and adhere to network policies and procedures.

* Participate in technical projects with both internal and vendor supplied resources. This may include user impact assessment and task scheduling.

* Reporting of operational status of networks by gathering and prioritizing information.

* Contribution to network and security performance by assisting in definition of policy and procedures, monitoring, and reporting on adherence.

* Creation and maintenance of documentation on network and processes for internal use and user education.

* Member of a team that participates in off-hours, on-call rotation.

* Provides technical support and guidance to Help Desk Technicians & all staff.

* Completion of assigned tasks as needed to satisfy departmental and company mission.

From your STORY to ours

Qualified applicants will contribute the following:

Education

* A candidate should possess a bachelor's degree in a computer systems related field or possess equivalent professional experience in IT.

Experience

* 2+ years Network Administrator experience is required.

* Strong skills required in:

* LAN/WAN; VPN; WIFI

* Next Generation Firewall setup and troubleshooting

* Switch, Access Point, Wireless LAN setup and troubleshooting

* Network Performance Tuning; Network Security Principles

* Structured Cabling Standards

* OSI network Model and TCP/IP

* Domain Services: MS Active Directory, DNS, DHCP

* Familiarity with the following technologies is a plus:

* Routing Protocols: BGP/OSPF

* Cisco: Switch, Wireless LAN Controller; WIFI Access Points

* FortiGate Firewall

* Cisco UCM/UCX VOIP/SIP

* Citrix (troubleshooting published apps and desktops); Citrix NetScaler

* Microsoft Operating Systems

* Microsoft Office Products

* VMWare

* Storage Area Networks (EMC, NetApp)