We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results

Dispatcher Associate

Corewell Health
United States, Michigan, St. Joseph
Dec 28, 2024

Job Summary
Coordinates the distribution of requests for transport services to ensure the timely transportation of all patients per established policies and procedures. Prepares schedule and establishes shift objectives for Patient Transport employees with manager being responsible for the accuracy of the overall schedule. Delegates scheduled and routine tasks to patient transporters as required. Assists in transporting all patient populations to and from examinations and treatments as request volume requires. Assists with oversight of day-to-day floor operations, including payroll, as assigned, within the Patient Transport Department. Monitors quality and coordinates education opportunities during the course of daily operations. May lead special projects as assigned by up-line.
Essential Functions
  • Operates multiple telephone lines in a high volume environment to obtain all required patient transport request information.
  • Obtains and accurately enters patient data, type of procedure requested and medical history into the computer database.
  • Efficiently dispatches patient transport employees to ensure the timely transportation of all patients per established policies and procedures.
  • Continually monitors transport employees in order to coordinate the patient transport process. Delegates scheduled and routine tasks to patient transporters.
  • As workload requires, transports patients and equipment to and from testing and procedure areas including inpatient, outpatient, emergency and high risk Intensive Care Unit (ICU). Ensures all patients are properly identified and communicates with medical employees to ensure all required medical supplies and medications are appropriately transported with the patient.
  • Coordinates requests for services, information, records, and data on a timely basis. Researches and resolves problems. Engages in impacting professional, positive and productive physician relationships.
Qualifications
  • Required High School Diploma or equivalent
  • 6 months of relevant experience in Patient Transport Preferred
  • CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport Upon Hire preferred Or
  • CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport Upon Hire preferred
Physical Demands
  • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
  • Waist to Waist > 5 lbs: Seldom up to 10 lbs
  • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
  • Waist to Overhead > 5 lbs: Seldom up to 10 lbs
  • Bilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Unilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Pushing Force > 5 lbs: Seldom up to 20 lbs
  • Pulling Force > 5 lbs: Seldom up to 15 lbs
  • Sitting: Frequently
  • Standing: Occasionally
  • Walking: Occasionally
  • Forward Bend - Standing: Seldom
  • Forward Bend - Sitting: Occasionally
  • Trunk Rotation - Standing: Seldom
  • Trunk Rotation - Sitting: Occasionally
  • Squat: Seldom
  • Stair Climbing: Seldom
  • Reach - Above Shoulder: Seldom
  • Reach - at Shoulder or Below: Seldom
  • Handling: Occasionally
  • Forceful Grip > 5 lbs: Seldom
  • Forceful Pinch > 2 lbs: Seldom
  • Finger/Hand Dexterity: Frequently
  • Visual Acuity
    [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

  • On-demand pay program powered by Payactiv

  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

  • Optional identity theft protection, home and auto insurance, pet insurance

  • Traditional and Roth retirement options with service contribution and match savings

  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St Joseph

Department Name

Resource Center - CHS

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

28

Hours of Work

11am to 7:30pm

Days Worked

Tuesday, Thursday, every other Friday

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Applied = 0

(web-86f5d9bb6b-jpgxp)