Newport Aquarium Food and Beverage Supervisor

MAJOR DUTIES AND RESPONSIBILITIES:

• Work with the Revenue Manager in recommending procedures to ensure the safest and most efficient operation. Assist in implementing personnel schedules for the location daily.
• Assist in maintaining accurate time records for assigned personnel.
• Assist in maintaining proper implementation of required documentation for revenue operations, including daily cash register reports, spoilage sheets, transfer sheets, order sheets and other necessary documents.
• Work with the Revenue Manager in recommending supplies and equipment necessary for operation and utilizing these according to pre-determined guidelines.
• Assist in implementing an effective training program for all revenue team members; continually monitor the effectiveness of this training through observation, communication and testing.
• As requested, assist the Revenue Manager in the preparation and implementation of the location operating manuals; help to ensure that all procedural changes and new procedures are documented and given to assigned personnel.
• Products offered in the location are prepared and served so guests are being always offered a quality product.
• Responsible for maintaining Payment Card Industry (PCI) compliance, ensuring that staff is trained, and training is current.
• Daily for the location, monitor and assure that:
  
  
  
  • The cafe front of house is adequately staffed with trained and certified personnel.
  • All equipment is properly checked and opening procedures are conducted before operation occurs.
  • Daily paperwork is properly completed.
  • Orders are being prepared and served correctly, safely and efficiently.
  • Cash control procedures are being properly implemented.
  • The service area, preparation areas and eating areas are being kept clean.
  • Employees are courteous, friendly and helpful.
  
  
  
  

QUALIFICATIONS:

• Minimum of three (3) years' successful supervisory experience required in food and/or merchandise operations.
• Strong leadership and management skills required.

REQUIREMENTS:

• Successful completion of pre-employment background check
• Ability to remain stationary for long periods of time, ascend & descend stairs, bend, stoop, and reach
• Physical strength, including the ability to lift 25 pounds

WHAT YOU'LL GET:

• Comprehensive medical, dental, and vison insurances
• 40 sick hours, 40 personal hours, 8 Holidays, 80 Vacation Hours annually
• Profit Sharing and 401K Plan with company match
• Free entrance for you and your dependents which extends to most Herschend Enterprises' properties
• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
• Discounts at Sharky's Cafe, Sweet Dreams Candy Company, and the gift shop
• Discounted tickets and annual passes for friends and family
• Training and development

You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start...and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU

Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving - give us purpose and guidance.

Enthusiastic - Shows intense and eager enjoyment and interest
Leader - Inspires teammates to follow them

Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Skills