Director, Citywide Focus
Job Summary Provide strategic oversight to Citywide Focus Programs, which is comprised of Kujichagulia Project, Cross Currents, Senderos, and Hong Ling Teams. Oversight includes supervision of clinical supervisors, who themselves oversee a multidisciplinary team of masters and bachelor level clinicians, nurse, administrative staff and psychiatrist. The Director additionally provides oversight of billing, charting, quality and efficacy of services, as well as management of expenditures. Lastly, assists in role of Deputy Division Director of Citywide Case Management Programs in the absence of the Division Director.
Under the supervision of the Division Director, the incumbent is responsible for the functioning of Citywide Focus Programs, including the quality of clinical services provided by the staff, as well as recruitment, training, supervision, and evaluation of staff. Provides direct clinical and administrative supervision to team supervisors. In collaboration with community partners, the Program Director assesses potential areas for program growth and develops expansion proposals, including responding to RFP/Q for the Division Director's review. Organizes, and when appropriate conducts, staff/team meetings and trainings, and clinical presentations/conferencing. Designs and implements program interventions for a client population of severely mentally ill adults, many of who experience substance use disorders, severe trauma and chronic institutionalization. Services include ongoing mental health services including psychotherapy, crisis intervention, case management, and outreach to the clients. When necessary, incumbent provides direct services. Provides supervision to team supervisors regarding utilization management, case termination and discharge planning. Develops and oversees collection of data for program evaluation and continuous quality improvement. Acts as liaison to various city and contract agencies and assist complex cases in the navigation of the system of care. These agencies include: Programs within S.F.D.P.H. Behavioral Health Services, S.F.D.P.H. Transitions, S.F. Public Conservator, Jail Psychiatric Services, and all other relevant agencies. Represents the program at conferences, public meetings and specialized forums by giving presentations on relevant topics. Directs and oversees intake procedure for Citywide Focus. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $120,300 - $180,400 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The Division of Citywide Case Management Programs at UCSF/ZSFG, Department of Psychiatry is located at 982 Mission Street, San Francisco. The Division provides comprehensive outpatient treatment to those suffering from severe mental illness, often complicated by homelessness, chronic traumatization, institutionalization, substance use disorder and chronic medical conditions. The mission of the Division is to help clients recover prior functioning, while reducing reliance on acute services, and facilitate transitions from ZSFG psychiatric inpatient, jails, or other institutions to the community. Our programs serve a diverse group of individuals, in terms of social, cultural, and linguistic characteristics; and is structured around interdisciplinary teams. Interventions provided include psychotherapy, crisis intervention, psychotropic medication management, case management, outreach, and employment services. Required Qualifications
- Master's degree in social work, psychology, or related field from an accredited University University and minimum six years of experience including five in a lead/supervisory role or an equivalent combination of education and experience.
- Licensed by the California Board of Behavioral Sciences as LCSW, MFT or LPCC
- Advanced knowledge and applied background in clinical intervention strategies and treatment planning for patients with severe mental health conditions. Demonstrated ability to apply knowledge in an acute care setting.
- Knowledge of applicable federal, state and local laws, rules and regulations. Ability to apply policy knowledge to suggest improvements to potential regulatory issues.
- Proven ability to effectively manage, lead and motivate employees. Strong conflict resolution skills to resolve issues and counsel staff. Two years of supervisory experience
- Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
- Strong interpersonal skills to create and maintain a climate for effective communication and collaborative decision making.
- Verbal and written communication skills to effectively communicate. Demonstrated active listening, persuasion and counseling skills.
- Knowledge of business software, specialized applications and electronic medical records systems used in behavioral health clinics / clinical departments.
- Three years of post-master's experience; or an equivalent combination of education and experience; and knowledge and abilities essential to the successful performance of the duties assigned to the position.
- Experience working with severe mentally ill adults, homeless and dual diagnosis populations
- Previous experience working with populations that are diverse in gender, sexual orientation and ethnicity
- Able to lift 50lbs and climb stairs
- Demonstrated excellent attendance and reliability
- A preliminary job offer and assignment may be extended pending successful background clearance.
- Strong interpersonal skills and experience working with populations that is diverse in gender, sexual orientation, and ethnicity.
- Ability to work with clients and program staff from diverse cultural and social class backgrounds
- Ability to work cooperatively and communicate effectively with others. Ability to work in a high stress, high volume area and work well under pressure and with deadlines. Ability to follow oral and written instructions accurately; detail oriented. Able to efficiently prepare written summaries of activities, set priorities and complete reports within required timeframes. Knowledge of medical and/or psychiatric terminology.
- Good oral, written, and telephone communication skills. Able to work as a team member in a culturally diverse setting.
- Ability to work with other providers who possess different level of skills, education and training
- Ability to work on a multidisciplinary team, including on-site support services and property management staff
Preferred Qualifications N/A License/Certification
- Licensed by the California Board of Behavioral Sciences as LCSW, MFT or LPCC
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 005723 BEH HEALTH PSYCHIATRIC MGR 1 Job Category Professional and Managerial, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Additional Shift Details Monday-Friday 8:30AM-5PM |
University of California - San Francisco Campus and Health
Jan 07, 2025