Lab Operations Lead Technician
 JLL | |
 United States, New York, New York | |
| 148 West 37th Street (Show on map) | |
 Jan 07, 2025 | |
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What this job involves -
Leads operational tasks for site specific teams, leads by example, fulfils the role of training Technicians, and supports operational duties as the needs of the property and client require. Support Assistant Lab Operations Manager with lab system maintenance and repairs. Leads Gas Technicians and Consumable Technicians in the troubleshooting and repair of critical system failures, limiting operational down-time, and re-establishes services. General diverse knowledge of lab systems for recognizing deficiencies. Understands and explains the impact of implementing changes to current systems and cross functional equipment operation. What is your day to day? With direction from Lab Operations Management, the Lab Operations Lead Technician executes maintenance actions and provides quality control for the following: Tracking logs and files, where appropriate, to include, but not limited to; gas consumption logs and other equipment or operation inspection logs specific to the property but not limited to Assisting with existing system operation and performing preventative maintenance Conducting and assisting with development of best practices Coordinating with Assistant Lab Operations Manager and Gas/Consumable Technicians to ensure quality services are completed on schedule Assist in implementation of system specific Standard Operating Procedures (SOP) Assist in execution of Method of Procedure (MOP) Assist with critical system shutdown and start-up Provide prompt and courteous response to tenant requests within the guidelines set forth by JLL Maintain ethical, professional, and courteous relations with contractors and tenants Demonstrate full competency in all current JLL and property emergency procedures including but not limited to: Assist with life safety system alarms Adhere to all JLL and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations. Actively participate in required training activities and seminars Apply knowledge of how each of the components in the building systems relates operationally to one another and to adjust system(s) as needed Identify potential causes for failure of a system(s) and prioritize repair process Ability to efficiently handle and coordinate multiple tasks and project assignments Interact with employees, visitors, and contractors with poise and diplomacy Maintain calm demeanor in emergency situations Desired experience and technical skills Required 3+ years of experience as a Lab Service Technician or equivalent technical trade High school diploma or equivalent Specific license(s) applicable to trade (recommended or working towards) Obtain required city and/or government licenses or permits (i.e. Boiler Operator's license, Maintenance Electrician's, License, EPA CFC Universal Certification Technician certificate, refrigeration operator/mechanic's license etc.) Demonstrated diplomatic supervisory skills and ability to influence others Worked within lab and cleanroom environments (recommended) Experience working within high stress and demand environments Worked with vendors for work execution and quality control Work EnvironmentIndoors - 80% Outdoors - 20% Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and holidays Work overtime as business needs deem appropriate Willing to be on call in a rotational schedule Emergency response to limit operational downtime Preferred Ability to multitask and work without direct supervision Ability to plan and manage work under time constraints Undergraduate degree preferred, or equivalent experience | |