Contingent Workforce Program Manager

• Working across leadership levels, provide strategic leadership around the use of a variety of contingent workforce models that align with Tyler business direction and growth.
• Guide managers in the process of requisitioning contractors to do work for Tyler.
• Ensure business rationale documentation and legally reviewed contracts and agreements are provided and meet Tyler standards.
• Coordinate all contractor onboarding and offboarding with detailed and clear communication to managers, vendors, IT, and other internal departments.
• Leverage ATS (Jobvite) and HRIS (UKG) for reporting and basic and advanced analytical techniques to monitor and analyze contractor usage across the organization.
• Recommend and implement practices to optimize the use of contractors at Tyler in line with industry best practices.
• Partner with information security, legal, finance and HR to support business needs in contractor acquisition and onboarding while balancing risks to Tyler and our clients.
• Represent HR in enterprise risk management planning and mitigation efforts regarding contractor use at Tyler.
• Provide strategic leadership through researching, identifying and evaluating preferred vendors for Tyler contractors across all business needs including temporary, extended-term, technical, operational and client-facing contract resources as needed.
• Serve as the primary 'account manager' for Tyler with these vendors and ensure business satisfaction with the quality of contractors provided. Facilitate vendor-business discussions as needed when issues with contractors arise.
• Drive effective renewal negotiations in partnership with the business, legal and finance.
  Maintain a high level of confidentiality and discretion regarding contractor and Tyler company information.

• Minimum of 7 years of highly detailed vendor and/or contractor management experience
• Experience in a highly matrixed, enterprise level organization is ideal
• Experience in the technology industry is preferred
• Highly developed skills in negotiation, presentation, reporting, and analysis
• Keenly developed strategic business partnership skills, with a highly collaborative style, is required
• Prior experience working with HR related systems is required, ideally including ATS (e.g. Jobvite) and an HRIS (e.g. UKG)
• Ability to interact effectively with staff at all levels of the organization, especially top leadership.
• Ability to work well both independently and in a team environment.
• Excellent interpersonal skills including verbal and written communication skills, positive attitude, and customer service skills.
• Ability to maintain the highest level of confidentiality.
• Desire to work in a fast-paced, changing environment.

Herndon, Virginia | Plano, Texas

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Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.