Admitting Worker

University of California - San Francisco Campus and Health
United States, California, San Francisco
Jan 08, 2025
Admitting Worker PATIENT REGISTRATION Full Time 83113BR Job Summary The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $32.97 - $41.40 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description Under the supervision of the Patient Access Services Manager, the Admitting Representative is responsible for greeting, patient identification, check-in, registering patients, and coordinating escort upon arrival for services. The registration process includes gathering demographic, financial information and entering it into the computer system quickly and accurately. Duties include cash collection and posting as appropriate. The Admitting Representative must understand their role and be able to provide superior customer service and maintain a high degree of professionalism. He or she is required to utilize a variety of hospital information systems to communicate with patients and visitors and to effectively respond to inquiries. The Admitting Representative must comply with all guidelines put forth by the Medical Center Policies and Procedures. Required Qualifications This position requires flexibility to orient and work at all UCSF Health locations High school diploma or GED or equivalent Must have demonstrated strong customer service skills Prior experience in healthcare, insurance-related or comparable level Must be able to multi-task and prioritize Ability to follow instructions; work quickly and accurately in a fast-paced environment Must have basic PC skills and proficiency in Microsoft Office, typing 30 wpm. Articulate and concise oral communication and the ability to write clearly and concisely Ability to work collaboratively with a culturally diverse staff and patient/family population Ability to work independently with minimum supervision Preferred Qualifications Two (2) years' of recent experience in hospital registration and/or admission procedures Basic knowledge of Medical Terminology Knowledge of government program regulations, MediCal, Medicare, MIA, CCS, and other third-party payors About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Organization Health Job Code and Payroll Title 009033 ADMITTING WORKER Job Category Allied Health Bargaining Unit American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX) Employee Class Career Percentage 100% Location San Francisco, CA Campus St. Mary Work Style Fully On-Site Shift Days, Rotating, Weekends, Variable Shift Length 8 Hours