Receptionist- Brent Lane

Baptist Health Care
United States, Florida, Pensacola
Jan 10, 2025
Job Description The Receptionist-Registration will perform a variety of data entry and patient flow management functions for outpatient departments in the facility. It is the responsibility of the registration representative- Check in to accurately collect patient demographic information, and utilize patient tracking tool to manage workflow. Under the direction of the patient access manager, he/she is responsible to follow all registration and admitting policies and procedures. Performs a variety of admitting/administrative tasks to accurately document the admission of patients of all ages to the Hospital. Acts as a resource in providing all customers with the highest level of service. Enhances the hospital experience for patients, families and visitors by providing appropriate hospitality and concierge services. Responsibilities Acts as the initial greeter for all patients/visitors entering the facility. Completes all registrations in a professional, accurate and customer-oriented timely manner. Obtains information from patient health insurance or managed care identification card. Responsible for distributing to patients or their representative any required handouts. Maintains forms in all printers at all times, which may require lifting or carrying cases of forms. Must have knowledge of all software and hardware computerized equipment. Qualifications Minimum Education High School Diploma or Equivalent Required Minimum Work Experience 6 months face-to-face customer service experience Required About Us Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.