CASE MANAGER - SUPERVISOR

Case Manager - Supervisor

Natchez Trace Youth Academy, a Universal Health Services, Inc. company, in partnership with KidLink Community Services, has a long history in providing comprehensive behavioral health care services to at-risk youth struggling with extensive mental health issues. Our facility is accredited by the Commission on Accreditation of Rehabilitation Facilities, which recognizes a commitment to measuring quality and standards of care. KidLink Community Services recruits foster parents and offers the training to be equipped to provide a safe, stable and therapeutic environment for children and youth that have been removed from their homes. Our training prepares staff and foster parents to support children and youth as they begin the healing process. Our therapeutic foster parents link children and youth to hope, healing and trust.

Natchez Trace Youth Academy is seeking a dedicated, compassionate Case Manager Supervisor to add to our growing team. This position works from home with a flexible schedule, with requirements to service the foster needs within the TN territory. This position oversees Middle TN Foster Care and Continuum Case Managers who coordinate the services needed for the child, family, foster parents, and other caregivers, working towards the goal of permanency. The Case Manager Supervisor is responsible for establishing and maintaining procedures for building effective relationships with families and agencies to provide the necessary services; and is responsible for overall direction, coordination, and evaluation of subordinate employees in accordance with the organization's policies and procedures and applicable laws.

Job Duties/Responsibilities:

• Sets standards and expectations for case management paperwork quality, accuracy and timeliness that meets program guidelines
• Applies disciplinary procedures as needed.
• Monitor student movement and prepare written reports of projected discharges on a weekly basis.
• Provide clinical consultation and reviews of admissions/referrals, as needed.
• Provide direct training for orientation to new Case Manager staff. Facilitates staff development plans.
• Ensures collaborative working relationships.
• Ensures that all contractual regulations and requirements and all policies and procedures, regarding foster care/in home services, are being provided, Be knowledgeable regarding licensing and contractual requirements for all clients served, communicating information to other appropriate parties.
• Review and approve all outside trainings/conferences of Case Manager staff
• Review and approve all time off requests in Foster care/Continuum Care Departments.
• Complete random chart audits to ensure quality documentation within the Foster Care/ Continuum Care Department and to ensure all charts are audit ready.
• Coordinate and ensure Case Manager coverage of all clients during Case Manager short term or long-term absences.
• Familiarizes self with the portion of DCS Provider Manual that applies to Foster Care/In Home Services and complies with changes as they occur.
• Reviews ease files on a routine basis to ensure completed documentation is present for audits, and file reviews. Monitor documentation for appropriate and prompt tracking, objective, concise and legally defensible documentation charting, and reporting in software.
• Aids in scheduling of meetings between all involved parties, community programs, medical appointments, to ensure quality care for clients.
• Facilitates scheduling of Child and Family Team Meetings when necessary for program planning.
• Completes required training sessions required in house and by outside agencies.
• Ensures weekly, monthly, and quarterly recordings met and maintained.
• Review and sign Monthly Progress Reports, IPP's, and other required documentation of clinical services provided by Case Managers.
• Provide individual and family therapy for designated caseload and/or during absence of Case Managers.
• Communicate with Director regarding case assignments at intake.

Benefits Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Mileage Reimbursement
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401 (k) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Referral Bonus Program
• "Perks at Work" employee discount program

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

If you would like to speak with a representative directly about this position, you may email JoAnn Lee, HR Recruiter Manager at joann.lee@uhsinc.com or call 931 296-1183.

Requirements:

• Master's degree in social work or human services field.
• Case Management experience five (5) years with a minimum of three (3) years in a management role.
• Valid state Driver's License with appropriate endorsement.
• Automobile insurance with verification of medical liability.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.