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Medical Receptionist Supervisor - Team Lead

Quadrant, Inc.
United States, Maryland, Rockville
Jan 16, 2025
Medical Receptionist Supervisor - Team Lead

Rockville, MD

Pay From: $25 an hour

MUST:

The Medical Receptionist Supervisor (Manager) - Team Lead must have experience:

Working in a high-volume doctors office

Experience hiring and managing a team of employees

EMR experience (eCW is preferred)

Ability to build and maintain relationships

Strong communication skills

DUTIES:

Overseeing a team of employees

Training and hiring new team members

Working with vendors and contractors as needed

Coordinating facilities management as needed

Acting as the point of contact for patient complaints and questions

Answering phones and forwarding calls to the appropriate party, or taking down messages for forwarding later

Collecting patient information and providing it to relevant medical leads

Tracking availability and preparing patients before their appointments

Informing medical staff when a patient has arrived or is waiting

Ensuring that each patient has the proper documentation and sign-in sheets

Handling correspondence and file transfers

Checking on medical staff throughout the day


Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".

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