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Technical Service Specialist

Steris Corporation
parental leave, paid time off, paid holidays, short term disability, tuition reimbursement, flex time, 401(k)
United States, Ohio, Cleveland
9500 Euclid Avenue (Show on map)
Jan 17, 2025

Technical Service Specialist
Req ID:

47762
Job Category:

Service/Technical Services

Cleveland, OH, US, 44101


Workplace Type:

Remote

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.


Do you want to join a teamof internationally knownexperts helping to educate Customers and providing them with helpful solutions? As a Technical Services Specialistat STERIS, you will be a subject matter expert for key pharmaceutical and biopharmaceutical Customer accounts, providing technical information andsupport for projects related to product technology and product application for a specialized area within the Life Sciences Contamination Control business.You will also coordinate project activities with other departments and collaborate withassigned team members on a project basis.

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of: anywhere in the US (Cleveland or Philadelphia are preferred).

What will you do as a Technical Service Specialist:


  • Provides technical information and expertise to key Customer accounts with focus on Contamination Control, Sterility Assurance and Validation of sterilization processes, with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer challenges. Support provided through telephone and written correspondence, generation of literature, lab analyses and direct field support.



  • Manages projects and coordinates and oversees technical and/or lab activities within area of specialization. Serves as liaison with R&D groups for scientific and technical support. Reports on product field trial activity.



  • Maintains subject matter expertise by reading current published literature, attending and presenting at scientific meetings and seminars, and collaborating with technical experts.



  • Increases sales force effectiveness by administering global pharmaceutical and biopharmaceutical industry Customer and professional education programs. Works with global Customers and sales representatives on product applications, appropriate product usage, and providing background information and analytical support.



  • Contributes ideas and information for new products, processes and applications relative to the business unit.



The Experience, Skills, and Abilities Needed:

Required




  • Bachelor's degree in Microbiology, Science or Biomedical Engineering



  • Minimum five (5)five years related work experience



  • Current knowledge of sterilization and contamination control within pharmaceutical and biopharmaceutical industry, including regulatory requirements in area of specialization



  • Ability to travel up to 40-50% annually, domestic and international





Preferred




  • Master's degree preferred



  • Knowledge and experience in sterilization processes and validation, environmental contamination control, cleanroom operations, and/or aseptic pharmaceutical product manufacturing are desirable



  • Strong project management skills including excellent verbal &written communication skills as well as presentation skills in both small and large group settings



What STERIS Offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:




  • Base Salary + Incentive Compensation Program



  • Flexible Time Off + 9 Corporate Holidays Per Year



  • Excellent Healthcare, Dental, and Vision Benefits



  • Healthcare and Dependent Flexible Spending Accounts



  • Long/Short Term Disability Coverage



  • 401(k) with a Company Match



  • Parental Leave



  • Tuition Reimbursement Program



  • Additional Add-On Benefits/Discounts



  • Opportunities for Advancement in a Stable Long-Term Career



Pay range for this opportunity is$78,500.00-$109,987.50. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company's 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by * 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.



Req ID:

47762
Job Category:

Service/Technical Services
Location:


Cleveland, OH, US, 44101


Workplace Type:

Remote

Life at STERIS


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Nearest Major Market: Cleveland



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Pharmaceutical, Pharmaceutical Sales, Infection Control, Biomedical Engineering, Patient Care, Science, Sales, Healthcare, Engineering

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