Resource Navigator

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Engages with individuals to provide a safe and welcoming space that offers resources to enable the promotion of health. Works collaboratively with all programs internally as well as community partners to foster wrap around care for clients. Links individuals to appropriate services and resources as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Remains up-to-date on resources in the community in order to be able to offer the most relevant information to consumers.
• Coordinates between programs and staff to assist clients/potential clients to needed services
• Provides ongoing education and support to clients/potential clients
• Utilizes data tracking systems for documenting, monitoring and reporting program services, outcomes, etc for grant purposes
• Engages in ongoing assessment of quality of services by coordinating satisfaction surveys and assisting in program improvement projects
• Meets timelines for all service delivery, monitoring and reporting requirements for any semi-annual or annual grant reporting requirements. Report outcome measures as needed.
• Attend staff meetings, and other internal meetings as assigned. Maintain appropriate communication with other employee and work as an effective team member.
• Share personal recovery experiences and develop authentic, and appropriate, peer-to-peer relationships while providing recovery training and outreach to individuals in services as well as community members

• Effectively communicate via written, verbal, in person and virtual methods.
• Knowledge of community resources.
• Excellent customer service skills.
• Skill in developing problem solving strategies
• Knowledge of confidentiality guidelines

QUALIFICATIONS

Education Level

High School Diploma or equivalent

Years of Experience

Participation in own personal recovery process in order to care for self. Must be willing to share their recovery journey.
Experience providing behavioral health service preferred.

Must be 21 years of age

Certification/Licensure

CPR certification within 90 days of hire
Ability and willingness to obtain credentialing if required.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.