Specialist, Beauty Education

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Beauty Education Specialist supports Macy's Beauty's evolution to meet the needs of an increasingly savvy beauty customer. Reporting directly to the head of Beauty Education, the Specialist is responsible for creating and executing training programs, developing exclusive training materials, partnering with vendors to curate content, and managing Macy's eLearning platform. They must have a passion for beauty, experience in retail and/or branding, and stay informed about industry trends. The Specialist quickly integrates key business initiatives into effective training programs and possesses strong communication and presentation skills, confidently presenting to large audiences both virtually and in-person.

What You Will Do

• Collaborate with key business partners on priorities and initiatives for the Beauty Division (Cosmetics and Fragrances) and the Education Team.
• Partner closely with the Head of Beauty Education to develop assets, content, and execution plans based on key business initiatives.
• Seek new and effective methods to develop training programs for new hires and advanced levels that educate and inspire.
• Plan, communicate, and execute training seminars.
• Create and edit educational videos and supporting materials for Created for Macy's trainings that elevate beauty expertise and support corporate strategies.
• Organize and maintain the monthly and seasonal Beauty Education calendar.
• Ensure timely creation of digital product training pages (PTP) and on-time execution of launches.
• Provide consistent communication and support to respective teams.
• Collaborate with cross-functional teams and vendors on content to support key business initiatives and ensure alignment.
• Publish content on Beauty Playground using prototyping and web development tools, with the ability to learn basic programming skills.
• Analyze education and sales data to provide insights, monitor engagement, and assess the effectiveness of initiatives across the eLearning platform.

Skills You Will Need

Beauty Industry Expertise: Passion for beauty, experience in retail/branding, and staying informed about industry trends.

Training and Education: Creating and executing training programs, developing exclusive materials, partnering with vendors for content, and managing Macy's eLearning platform.

Communication and Presentation: Strong oral/written communication, confident in presenting to large audiences virtually and in-person, and effective collaboration with business partners and cross-functional teams.

Technical Skills: Proficiency in Microsoft Office Suite, familiarity with Adobe Suite programs or ability to learn, video creation experience (script writing/editing), and ability to publish content using prototyping/web development tools.

Analytical Skills: Analyzing education and sales data for insights, monitoring engagement, and assessing the effectiveness of initiatives on the eLearning platform.

Leadership and Organizational Skills: Self-motivated, proactive, able to complete tasks independently, leading by example, problem-solving, making "company first" decisions, and ongoing professional development.

Interpersonal Skills: Strong collaboration and consultative skills, establishing trust and building relationships across all levels, and clear, confident, and composed persuasion.

Preferred Qualifications: Licensed Aesthetician/Cosmetology License and relevant retail experience.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. 4-5 years of relevant experience, preferably in beauty education content development, communications, design, or project management.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

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