Operations Supervisor

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

Position Overview: The Operations Supervisor is responsible for overseeing the daily operations of the office staff.

Job Duties & Responsibilities:

• Supervise administrative staff, including office clerks

• Supervise paperwork filing and imaging.

• Supervise of office employees hours and time cards

• Intervene with and resolving personnel issues.

• Insuring proper communication between a terminal and the CSR team

Required Skills:

• Microsoft 365

• Strong communication and leadership skills

• Ability to multitask and prioritize

• Customer service-oriented approach to their work

Work Environment & Physical Demands:

This job operates in an office environment or remote and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear.

Benefits

For more information about our benefit offerings, please visit the Echo careers page at https://www.echo.com/company/careers.