Connectivity Solutions Specialist

Join the Carolina Cat Team

As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we've supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that's built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential.

Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Summary

Carolina Cat & SITECH Horizon is seeking a Connectivity Solutions Specialist for its N.C. operations. This position will report to the V.P. of Construction Technology and will be responsible for developing and executing our fleet performance strategy. In addition, this role will work across multiple company departments to drive dealer connectivity business and sales agendas, report on connectivity KPIs, and provide fleet management data solutions.

As part of the Carolina Cat's Construction Technology group, the Connectivity Solutions Specialist is part of a team of construction professionals that deliver scalable connected worksite data, safety solutions, and fleet management solutions to optimize and automate customer fleet operations to enable construction technology & machine sales. The Construction Technology group oversees the distribution of technology & fleet data solutions to facilitate customer solutions for machine automation, remote control, semi-autonomy, full autonomy solutions, and fleet management software. There are three departments within the Construction technology group: SITECH Horizon, SITECH Horizon Professional Services, and Carolina Cat Fleet Performance.

Essential Functions

• Reporting to the Construction Technology Vice President.
• Provide subject matter expertise, direction, and support to the construction professional services team for delivering fleet management and connectivity customer solutions.
• Ensure that projects are completed on time, within estimate, and to the highest quality standards.
• Work directly with clients and the dealer Sales team to develop new connected customers and contracts.
• Negotiate service contracts with contractors specific to connected and fleet management solutions.
• Responsible for facilitating and stewarding the ongoing business development. Be a self-starter, staying current on industry trends, new markets, and Caterpillar connectivity initiatives.
• This individual must be a strategic, visionary thinker and integrator responsible for the deployment and execution of the division's connectivity solutions. Key responsibilities include facilitating & incorporating technology initiatives, participating in the annual refresh of the go-to-market strategy, tracking and monitoring dealer connectivity KPIs, bundling data solutions aligned to products, and leading technology integration events to integrate and align Performance services strategy across the enterprise.
• This position has the decision-making ability to contribute, guide, and execute annual fleet performance business activities. In addition, this position involves working with different partners (including directors and dealer managers) across the company to develop and communicate the Performance Services Connectivity strategy.
• This role requires the ability to deliver strategic direction, ensure alignment with Carolina Cat'scorporate strategy, and influence across the enterprise.
• Monitor sales revenue and customer growth metrics.
• Support and monitor annual budget.
• Works with industry support organizations to develop ongoing competitive analysis and benchmarking.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Bachelor's degree in business management or construction Management
• At least five years of experience with a civil construction contractor, OEM dealer, or business equivalent is required.

Preferred Qualifications

• Extensive familiarity with Caterpillar and Trimble Technology products, Connectivity (IOT), construction project management, and Fleet Management
• Strong strategic thought capability, experience in strategy development and deployment, and a record of solid execution.
• The ability to run multidisciplinary programs, have excellent problem-solving skills and have team management capability.
• The strength as a strategic thinker at an enterprise level, capable of delivering Go to Market customer growth strategy
• Business and sales acumen, strong organization and planning skills, and excellent written and verbal communication skills.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.