Product Development and Support Analyst

Description

The Analyst position will assist in completing projects related to the Milliman Advanced Risk Adjusters (MARA) software product. The role includes providing analytical support to all aspects of this rapidly growing product business, including research and development, sales and marketing, client support, and software development. Tasks will include working collaboratively with data scientists to build new risk adjustment models using predictive modeling and other powerful analyses, working with software developers to complete model testing and maintenance, and development of user documentation and client support materials.

Who We Are

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (https://www.milliman.com/en/social-impact) to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

About MARA

MARA is a platform-independent software product that fuels population health analytics and helps customers implement financial decisions, payment arrangements, and care support programs with confidence. MARA is at the heart of today's leading population healthcare analytics platforms. It provides patient risk insight using electronic medical records at the point of care. Available since 2009, today MARA supports more than 300 healthcare organizations. Government healthcare programs, not-for-profits, mutuals, and for-profit health plans and healthcare providers rely on MARA models to evaluate risk for financial and medical management applications.

What You Will Do

In this role, you will:

• Problem solve using spreadsheets, databases, statistical software, and other resources to synthesize and analyze data and information,
• Process data for predictive models and visualization,
• Assist in creation of models for analyzing and predicting various risks,
• Validate software output,
• Create materials to answer client questions on an ad-hoc basis,
• Prepare and document project files,
• Assist in R&D and marketing efforts to grow the business, and
• Check teammates' work for technical accuracy.
  
  

What We Are Looking For

Professional Qualifications

• Working knowledge of spreadsheet, and word processing software
• Computer and statistical programming experience, SAS, Python, and / or R, and
• A college degree in a STEM related discipline such as actuarial science, mathematics, data science, statistics, computer science, or other quantitative field

Personal Qualifications

• Strong technical and analytical skills
• Strong attention to detail
• Excellent communication skills, including the ability to express complicated technical concepts verbally and in writing to a variety of audiences

Preferred Qualifications

• 2-5 years of experience in healthcare, predictive modeling, or a related field
• Curiosity and self-direction
• Good understanding of statistics
• Experience with project management
• Experience with VBA
• Experience with Power BI
• Experience with state management and version control tools such as Docker and Git
• Knowledge of large-scale machine learning tools/platforms such as Databricks
• Experience with cloud computing

The Team

The MARA analytical team supports all areas of product development and support. They work closely with software developers and client services to ensure high quality output is produced that meets the needs of users, and they create materials designed to assist in client training and support. The analytical team also works closely with healthcare actuaries, clinicians, data scientists, and other professionals from various Milliman practices. Employees balance working independently and collaborating with other team members on a variety of projects concurrently.

Location

The expected application deadline for this job is March 18^th, 2025. To be considered for this position, please upload a cover letter and resume.

This is a remote position, however, candidates hired into this position are welcome to work with other MARA team members out of the Milliman office in the Minneapolis, MN, Houston, TX, or Hartford, CT offices, or any other Milliman office within the U.S.

Compensation

The salary range for this role is $55,000 - $109,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.

Benefits

At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• A 401(k) plan with matching program, and profit sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• Commuter Program, which allows you to use pre-tax dollars to pay for your parking or public transit expenses to get to and from work. You may utilize this benefit any time throughout the year and funds will be available the first of the month following your first contribution.
• A minimum of 10 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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