Information Technology Interns (College) - Dauphin County, PennDOT Driver and Vehicle Services

Looking for a paid Information Technology (IT) internship? We have you covered! Infrastructure and Economic Development Technology Services Office support teams are seeking interns to assist with projects such as a refresh of multifunction printing, as well as to provide support to PennDOT's Driver and Vehicle Services activities. This position will provide an intern with experience working with asset and incident management and delivering quality customer service. Apply with us today!

An Information Technology Intern will perform the following tasks:

• Install operating system and software images and applications on personal computers (PC) to include configuring for network operation;
• Install, configure, and troubleshoot network and local printers and medium to wide format plotters;
• Install and configure personal computer peripheral devices;
• Install and support networking infrastructure equipment and understand structured cabling concepts;
• Configure and provide support for mobile devices, to include iPhones, iPads, cell phones, and air cards. Mobile devices will be managed via Intune;
• Support audio and video conferencing equipment. Most equipment will be configured to work in a Microsoft Teams environment;
• Enter and verify asset management data in the Remedy ITSM system. The intern will perform inventory reconciliation and prepare equipment for surplus disposition.

Work Schedule and Additional Information:

• Internship from May 2025 through August 2025.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Internship Requirements:

• Currently enrolled in college full-time (carrying 12 or more undergraduate credits, or 9 or more graduate credits).
• Be 18 years of age and in good academic standing (as defined by a GPA of 2.0 or higher).

Additional Requirement:

• You must be able to perform essential job functions.

Preferred Qualification (not required):

• Majoring in: Computer Science, Information Systems, or Information Technology.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• This posting requires submission of a copy of your college transcript(s). Unofficial transcripts are acceptable. You may upload your document as an attachment during the application process. You must still complete the application and answer the supplemental questions. All documents MUST be uploaded prior to the submission of your application.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.