SUMMARY OF POSITION The Clinical Nurse Educator supports the development and performance of clinical support staff within a Federally Qualified Health Center (FQHC), ensuring a high standard of patient care within a team-based care delivery model. This role focuses on onboarding, training, and competency assessment of nurses, medical assistants, and other clinical support staff. The Clinical Nurse Educator plays a pivotal role in maintaining compliance with clinical standards, supporting quality improvement, and fostering a culture of continuous learning.
ESSENTIAL JOB DUTIES
- Onboarding and Initial Training
- Develop and deliver comprehensive onboarding programs for newly hired nurses, medical assistants, and clinical support staff.
- Train new staff in their role-specific scope of practice, clinical workflows, clinical/biomedical equipment usage, policies, and procedures.
- Ensure effective orientation to team-based care delivery and the Vibrant Health care delivery model.
- Organizes new employee orientation on unit by scheduling preceptors and times, intermittent follow-up, and providing oversight of orientation and competency of unit staff.
- Competency Evaluation and Verification
- Conduct initial and ongoing competency evaluations to verify clinical support staff meet organizational and regulatory clinical and safety standards.
- Assess staff proficiency in clinical skills, documentation systems, workflows, and equipment utilization.
- Provide feedback and create individualized learning/remediation plans as needed to address skill gaps.
- Ongoing and Ad Hoc Training
- Design and deliver training to address updates in clinical standards, compliance requirements, and/or organizational processes.
- Respond to identified training needs, including (but not limited to) risk mitigation, quality assurance, and patient safety initiatives.
- Collaborate with leadership and quality teams to implement targeted training programs to improve performance and enhance outcomes.
- Models evidence-based practice and participates in the development and review of policies and procedures.
- Annual Training and Competency Evaluations
- Plan and execute annual training programs to maintain staff compliance with organizational and regulatory requirements.
- Evaluate clinical competencies annually, ensuring adherence to evidence-based practices and organizational policies.
- Clinical Education Content Development
- Create and maintain educational materials, including policies, procedures, protocols, and clinical guides.
- Stay up to date on clinical best practices, regulatory changes, and new technologies to ensure training materials remain current.
- Support for Quality Improvement and Compliance
- Partner with quality and risk management teams to identify areas for improvement and provide necessary staff education.
- Participate in audits and reviews to ensure adherence to standards and recommend corrective actions as needed.
- Educate staff on compliance with OSHA, HIPAA, infection control, and other regulatory standards.
- Team Collaboration and Leadership
- Act as a resource and mentor for clinical support staff, providing guidance on standards of care and best practices.
- Collaborate with multidisciplinary teams to support a culture of excellence and continuous improvement.
- Participate in team meetings and strategic planning related to staff development and training.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Active Unrestricted Registered Nurse Kansas (RN) license.
- Basic Cardiac Life Support (BLS)
- Minimum of 3 years of clinical nursing experience, with at least 1 year in education, training, or leadership roles.
- Expertise in clinical standards of practice, scope of practice regulations, and team-based care delivery.
- Strong knowledge of healthcare technology, including electronic health records (EHRs) and clinical equipment.
- Exceptional communication, presentation, and interpersonal skills.
- Expertise in designing and delivering multimodal education and training program content in highly effective formats for diverse adult learners that yields positive participant engagement and outcomes.
- Strong organizational skills and attention to detail.
Individual must:
- Develop rapport with patients and their families, community and other health care personnel.
- Exhibit a professional and respectful demeanor.
- Work successfully independently and within a team, shifting tasks, prioritize tasks, problem-solve daily, and complete work within deadline
- Demonstrate excellent customer service, helpfulness, and a positive attitude.
- Possess superior organizational skills with attention to detail and the ability to multi-task and meet deadlines.
- Demonstrate the ability to recognize, understand, and appreciate the value of cultural diversity and communicate medical information in plain language.
- Demonstrate social and cultural sensitivity appropriate to ethnically and economically diverse patients and staff.
- Exhibit experience and working knowledge of local community resources
- Hold current drivers' license and reliable transportation.
- Travel to all parts of the facility and throughout the community.
PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
- Experience in a FQHC, PCMH, or similar healthcare setting is highly desirable.
- Bachelor of Science in Nursing (BSN)
SUPERVISORY RESPONSIBILITY
N/A Americans with Disability Specifications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must frequently lift and/or move materials that may weigh up to 40 pounds. Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have manual dexterity and experience to perform handwritten paper work, recordkeeping, and filing.
- Prolonged sitting, standing, or walking may be required.
- Frequent bending/stooping, squatting, reaching above the shoulders, twisting and turning, kneeling, and pushing/pulling may be required.
- Employment is contingent upon successful clearance from Criminal, Kansas and Missouri Child/Elder Abuse and Neglect, Sex Offender background investigations, TB testing, pre-employment drug testing, and verification of Hepatitis-B, flu and COVID-19 immunizations.
- Occasional evening and weekend availability are required.
Trauma Informed Care At Vibrant Health, we understand that many, if not most, people have experienced trauma in their lives. We have made a commitment to trauma informed care and support and educate team members continued development of understanding of how trauma affects individuals and coping strategies. We expect employees to incorporate their understanding about trauma into interactions with our patients and families, clinic visitors, and with each other. Commitment to Diversity We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans.
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