Sales Application Engineer - North region

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

The Role

The Sales Application Engineer will report to the Regional Vice President (RVP) and provide support to the regional sales team and regional service operations team, to help improve the effectiveness of the sales and service functions and resulting customer satisfaction. The Sales Application Engineer will develop the necessary product and application knowledge, and sales and customer service skills to progress into a sales management role within the Power Technique North America organization.

We are seeking an entry level Sales Application Engineer to join our team in Broadview Heights, Ohio.

Roles and Responsibilities:

Perform duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customers and colleagues. Take appropriate action to get the job done while maintaining close and effective communication with all internal and external customers.

In support of the regional sales and service operations, the Sales Application Engineer will perform functions including, but not limited to:

• Develop a working knowledge of Atlas Copco's portable energy products, applications, and market, and participate in employee development programs with the goal of progressing into a sales role within the Atlas Copco organization
• Assist the regional sales team:
  • Act as a liaison between customers and sales representatives, assisting sales and management with routine and special requests and projects
  • Screen and promptly respond to inquiries from the regional sales team and channel partners pertaining to pricing, parts and capital equipment availability, shipping, and customer service
  • Perform basic specification review and prepare sales proposals in response to general industry and government/municipal requests
  • Update CRM (Contact Relationship Management) system with sales opportunities and provide basic business information analysis for use by the regional management
  • Prepare spare parts and extended warranty proposals to customers upon equipment delivery or based on fleet requirements
• Assist the regional service team:
  • Develop an understanding of the service requirements for each line of equipment manufactured
  • Assist service manager in preparation of proposals for both cost-added (warranty) and value-added (chargeable) repairs
  • Provide sourcing assistance for service manager and service administrator
  • In absence of service manager, technical service personnel in the coordination and staging of service jobs
• Travel as necessary within the 25-state North Region to attend customer meetings and assist regional management and sales personnel as a customer liaison for routine and special requests and projects
• Perform other duties as assigned

What you can expect from us?

We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution.

The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 50,000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow. Passionate people create exceptional things. At Atlas Copco we believe in challenging the status quo and always looking for a better way. Our leading-edge technology enables us to innovate for the future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.
Company Growth Opportunities: We are proud of our strong and efficient training and developmental processes. We collaborate across national and competence borders which allows our employees the chance to move between business areas, countries, and functions. Whether you want to grow in your career or change track in your career, there is always an Atlas Copco way open for you. When you join Atlas Copco you are entrusted with a great deal of responsibility from day one. Why? Because we know that you have the drive to develop on your own initiative and the ability to make sound decisions - but also that you will ask for help when you need it. Since you gladly share your knowledge and expertise, we can also give you more professional freedom. At Atlas Copco, we have a world of experience behind us with all kinds of people from many backgrounds. The one thing we all have in common is that we are passionate about what we do and love new challenges. Each day brings us new opportunities to grow, both as persons and professionals.

We are fully committed to being a part of the solution for a better tomorrow. That's why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society.

Learn more at www.atlascopcogroup.com

Power Technique North America LLC (PTNA-CC) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: PTNA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at PTNA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sec (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. PTNA will not tolerate discrimination or harassment based on any of these characteristics. PTNA encourages applicants of all ages.

Accessibility Notice:If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to:acnacareers.hr@us.atlascopco.com or call 973-397-3400.Reasonable accommodation requests will be considered on a case-by-case basis.

What we expect of you?

Experience:

This is an entry level position. Recent college graduates are welcome and encouraged to apply.

Education:

• A four (4) year, bachelor's degree in business administration, or engineering will be beneficial with minimum of one (1) year of experience as described above, or an equivalent combination of education and experience.
• Industrial Distribution graduates strongly encouraged to apply.

Skills:

• Excellent organizational, interpersonal, and verbal and written communication skills
• Strong problem-solving skills
• Proficiency in Microsoft Office suite of programs
• Motivated, self-directed attitude
• Must have and maintain a valid driver's license

Supervisory Responsibilities:

This position has no supervisory responsibility.

Travel:

Occasional travel may be required

City
Broadview Heights, OH

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.