Platform Support Engineer

Genesis10
life insurance, 401(k)
United States, North Carolina, Charlotte
Feb 06, 2025
Genesis10 is currently seeking a Platform Support Engineer with our client in the financial industry located in Charlotte, NC. This is a 12 + month contract position. Responsibilities: Collaborate with leads & internal team for software design and deployment architecture Developing test structures, reviewing specifications, and troubleshooting applications Respond to risk or audit identified issues with access control processes designed for compliance with firm separation of duties, practices, software release management standards and policies Collaborate with Scrum Master, Product Owners, Architects, Developers and other stakeholders to understand products from inception to implementation and iterate with team on new features or change requests Liaise with Infrastructure team on the infrastructure plan that will continue to accommodate the organization's future needs Help produce metrics such as incident time-to-resolution, so that team can improve on the efficacy of the procedures and tools Aim to automate the code promotion and hence cutting deployment time, making code more reliable, and freeing developers from manual & repetitive tasks Develop operations documentation throughout the software development life cycle (SDLC) Requirements: Knowledge of Windows & Linux Operating systems Able to understand java and diagnose related issues Experience with DevOps & Monitoring tools such as Splunk, Dynatrace Strong knowledge & experience of CI/CD using Ansible, Jenkins, PowerShell Strong knowledge in Change/Release Management methodology and systems Experience with Git or any other source control system Familiarity with architecture styles for APIs (REST, RPC, SOAP) Python Desired skills: Jira Stories and backlog management. Database Performance tuning. BMC Remedy Awareness of Cloud computing, containers using AWS or Azure, Kubernetes or OpenShift Experience working with global teams Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.