Operations Manager

Do you want to gain incredible experience with a growing company in an amazing industry? Our products are all around you, everywhere you go - conveyor and power transmission belts!

Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our organization is highly focused on customers, employees, entrepreneurship, agility and responsibility. Our values and continuous improvement culture build the foundation of strong and sustainable businesses appreciated by our employees and customers around the world. Together, we work to support the community in which we live and work.

For our Jason Industrial and AMMEGA Operations team, we are currently looking for a Customer Solution Center (CSC) Manager. Full benefits on day 1 + 401(k) after a month.

Customer Solution Center (CSC) Manager

As a Customer Solution Center (CSC) Manager, you will be responsible for providing direction, coaching and training to the warehouse/CSC employees and ensuring safety, quality and delivery standards are maintained at all times. You will exceed customer expectations by facilitating processing of incoming stock and materials, picking orders from stock, packing and shipping orders, cutting and slitting belts, light production/assembly operations, and maintaining organization. You will report to the Director of Operations and be part of the Operations team. This position works on a team of about 12 people, supervises a team of about 15-20 direct reports. Key colleagues include other CSC Managers. In this role, you will be based in Carol Stream, IL, USA. Our colleagues like one another, so this is an in-person, in-office role with negligible travel.

A day in the life of a Customer Solution Center (CSC) Manager can look like

• Observing and following safety rules as prescribed by the safety policies, including wearing required PPE.
• Ensuring management and execution of daily operations, RGSs, warehouse supplies and inventory levels, forklift maintenance, daily site inspections.
• Performing daily GEMBA walks and instilling continuous improvement culture.
• Working with inside and outside sales team, CSC staff, operations team, and customers.
• Supervise warehouse employees and oversee daily operations, including full-time and temporary staffing and performance management.
• Follow and reinforce company's policies and procedures.

We are looking for you to offer the following

• Hands on leadership mentality
• Excitement around incorporating LEAN methodology into warehousing and logistics
• Proficient computer use including D365, ERP, CRM
• Lift and move up to 50 lbs
• Dealing with ambiguity
• Leadership acumen
• Positive team spirit
• Entrepreneurial and customer focus
• Learning agility
• Ability to deliver what is promised
• Drive for change and innovation
• Ability to build relationships through collaboration.

What we offer you

• The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.
• Safety-first work environment where we care for one another and value respect
• We work with our teams on ensuring we are investing in creating a positive working environment for our employees, leaders, and colleagues. We take pride in asking and receiving feedback to continue to enhance how we show up for our internal and external customers.

Other benefits include things like:

• Medical, dental, vision
• 401(k) program with company match and competitive vesting schedule
• Medical concierge service intended to reduce medical costs, time, stress
• Company-paid Employee Assistance Program (to support mental health, elderly care, and more)
• Discount program for enjoying life outside of work
• Paid time off and paid holidays

AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.

ABOUT US

Jason Industrial is the member of AMMEGA Group - a global company located in 40 countries.

We value our employees, customers, entrepreneurship and we act in an agile and responsible way. Our mission and continuous improvement culture is the foundation for a strong and sustainable businesses appreciated by our customers. The Ammega Group's businesses provide advanced and high-quality belting solutions for 20 different industries including global logistics, food production, fitness equipment, household appliances and energy production.

ABOUT THE TEAM

We belong to a global network of over 6000 employees of Ammega Group. Our employees, being a part of a high-performance organization, develop their careers in a global environment, participate in diverse teams and take advantage of our worldwide expertise in conveyor belting, power transmission, fluid power and business services. AMMEGA's sustainable business approach ensures our teams operate within a safe and stable work environment, with high respect for their professional development and well-being.