Production / Technical Support

Genesis10
life insurance, 401(k)
United States, North Carolina, Charlotte
Feb 10, 2025
Genesis10 is currently seeking a Production / Technical Support with our client in the financial industry located in Charlotte, NC. This is a 12 + month contract position. Responsibilities: Support Trading functions of Corporate Investment Management, GBAM Perform analytical, technical, and administrative work in planning, installing, designing and supporting new and existing personal computer equipment and software under moderate supervision Resolve more complex issues Consult with end users to determine optimal configuration of equipment and applications Install new hardware, software, and maintains existing hardware Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions Use and apply basic technical principles, concepts and techniques Support and maintain in-house computer systems, desktops, access, Citrix servers, applications and peripherals Install, diagnose, repair, maintain and upgrade hardware and equipment while ensuring optimal user experience and performance, remote support of user outside our site support Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required Requirements: 3-5 years of IT experience Hardware knowledge for laptops, desktop, servers, networking Experience with Window Win10 Experience with MS Office, 2013, 2016, 2019, 365 Experience with Trading applications Experience with SQL Client Experience with Perforce Experience with PowerShell Pay range: $28.08 - $36.08 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.