New

911 Emergency dispatcher

22nd Century Technologies, Inc.
Pay Rate: $29/hour on W2
United States, Arizona, Mesa
Feb 12, 2025
Job Title: 911 Emergency Dispatcher Location: Mesa, AZ 85215 Duration: 6+ months, possible extension Shift Schedule: 7:00 am - 3:00 pm- Candidate must be comfortable to work any shift Pay Rate: $29/hour on W2 without benefits Role & Responsibilities: Responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic Provide approved Pre-Arrival Instructions according to policies and procedures Make required and requested notifications Perform in a team environment Support training and Standard Operating Procedures (SOP) formulation as needed Candidate will be Emergency Medical Dispatch (EMD) Certified and in good standing (EMD training is provided in-house) Required Skills/Experience: 1+ years of experience multi-tasking and working in a team environment. Experience using all the following Microsoft Office Applications (Word, Excel, PowerPoint). Willing to work variable shifts, including days, nights, weekends, and holidays. Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or equivalent work or military experience. 1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security & Fire Protection. Experience working under stressful situations in a collaborative team environment. Experience taking ownership of actions and mistakes. Experience accepting and implementing constructive criticism and feedback. Experience with hearing and understanding multiple sound sources while simultaneously and accurately documenting information in Computer Aided Dispatch (CAD). Experience with being professional and courteous with all customer interactions in person, on the telephone and on the radio. Education / Experience: Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate).