Manager, Home Health & Hospice

Pay Class: Full-Time


Shift: Day Shift


Work Availability: Available Any Day

As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health.

Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation:

• Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff).
• We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff).
• Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match.
• A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit.
• To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary.
• Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee.

This summary is intended to reflect the most reasonable and genuinely expected offering of benefits and other compensation for the posted job. The official website for all Wesley job postings is https://wesleychoice.org/careers/. Wesley is not responsible for content on third-party job boards. Salary ranges, benefits and other compensation are subject to change.

Enrich the
lives of older adults through community, choice, and continuing care in the Manager,
Home Health & Hospice role. We are seeking a dedicated Manager to oversee and coordinate the daily clinical operations of
our Home Health & Hospice
programs in Washington State .
The Manager of Home Health & Hospice is responsible for ensuring high-quality patient care, compliance with
state and federal regulations, and efficient management of clinical staff .
This position plays a key role in maintaining DOH (Washington State Department of Health) compliance, Medicare/Medicaid
regulations, and accreditation standards while fostering a culture of
excellence, teamwork, and compassionate care. Find your sense of belonging at Wesley!
You will
provide continuing care through these responsibilities
Essential
functions of this position include the following.
Clinical
Oversight & Quality Assurance
Ensure
all patient care services adhere to Washington State Department of Health (DOH) home care and hospice
licensing regulations .
Maintain
compliance with Medicare/Medicaid
Conditions of Participation (CoPs) and accreditation standards (Joint
Commission, CHAP, or ACHC).
Oversee patient assessments, care planning, and
documentation to ensure accuracy, quality, and compliance.
Implement
and monitor quality assurance and
performance improvement (QAPI) programs to enhance patient
outcomes.
Stay
current with Washington State's
opioid prescribing laws, advanced directives regulations, and end-of-life
care policies .
Team
Leadership & Staff Management
Supervise
and support therapists, social
workers, chaplains, bereavement staff, volunteers, and home health and hospice
aides .
Conduct staff training and competency
evaluations per Washington State DOH guidelines.
Lead case conferences and interdisciplinary
team meetings to promote continuity of care.
Ensure
compliance with Washington's
continuing education (CE) requirements for nursing professionals .
Build a
culture of belonging through active use of the company's recognition and
reward platform.
Create
an engaged and high-performing team through adoption and visual support of
the company's people strategies.
Regulatory
Compliance & Documentation
Ensure timely, accurate, and complete
documentation in Electronic
Health Records (EHR) in compliance with Washington State home
health & hospice documentation standards.
Prepare
for state DOH inspections,
Medicare audits, and accreditation surveys .
Maintain
compliance with Washington's POLST
(Physician Orders for Life-Sustaining Treatment) and Advance Directive
requirements .
Address
and resolve patient grievances and
complaints in accordance with Washington State Patient Rights
regulations.
Operational
& Financial Efficiency
Manage staff scheduling and resource allocation
to optimize care delivery while maintaining cost efficiency.
Work
with leadership to ensure financial
sustainability and proper utilization of Medicare and Medicaid
reimbursements under Washington State guidelines.
Assist
in the development of policies and
procedures specific to home health and hospice services in Washington .
Patient
& Family Advocacy
Serve as
a liaison between patients,
families, caregivers, and community resources to ensure
comprehensive support.
Educate
patients and families on Washington's
Death with Dignity Act , hospice eligibility criteria, and
palliative care options.
Promote community outreach, patient education,
and end-of-life planning initiatives .
Leverage
Lean thinking and methodology to develop contingency plans and staff
competency with service recovery.
Our requirements and qualifications for success
Bachelor's degree in Nursing (BSN) required; Master's degree (MSN,
Healthcare Administration, or related field) preferred.
Minimum of 2-4 years of experience in home health, hospice, or a
related healthcare field.
Strong knowledge of Washington State DOH home health and hospice
regulations, Medicare/Medicaid requirements, and accreditation standards.
Leadership experience with staff supervision, team management, and
performance evaluations.
Proficiency in Electronic Health Records (EHR) and case management
software.
Strong organizational, problem-solving, and decision-making
skills.
Excellent communication and interpersonal skills with a focus on
patient-centered care.
Experience with survey readiness, quality assurance, and
performance improvement programs.
Knowledge of Washington Medicaid Home and Community-Based Services
(HCBS) waiver programs.
Certification in Hospice & Palliative Nursing (CHPN), OASIS
(Outcome and Assessment Information Set), or other relevant credentials.
Bilingual skills; preferred but not required.
Physical,
environmental, and mental requirements
Ability to give direct patient care, including participating in
lifting, transferring, positioning, and assistance of residents with walking or
in wheelchairs.
Able to lift 40lbs on a regular basis.
Ability to use a laptop, tablet or touch screen to document
resident records.
Apply your physical and muscle strength to lift, push, pull or
carry objects.
Ability to utilize your lower back and abdominal muscles to
support part of the body repeatedly and continuously over time without
fatiguing.
Ability to listen to and comprehend information and ideas provided
through conversation, email, and text.
Ability to maintain focus and concentration. Salary Range: $77,977.20 to $112,216.00 per year