Director Donated Goods
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![]() United States, South Carolina, North Charleston | |
![]() 2150 Eagle Drive (Show on map) | |
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* Provide leadership to the organization while being an exemplar of ACE culture and I-CARE core values. * Create a strong, mutually supportive work environment and culture where people are seen and heard, enjoy coming to work every day and can do their best. * Support our team member focused Mission at Home program and Thrive platform. * Work collaboratively with the Mission Team to deliver maximum impact and drive Community Impact goals. * Ensure equitable experiences and access, strengthen inclusion and diversity, and promote a culture of inclusivity and belonging that embraces the backgrounds, perspectives, and contributions of all team members. * Serve as a champion and model of our Diversity Commitment. Operational Excellence * Assists in short- and long-term planning, budgeting, and operation of the DGR team to achieve organizational goals. * Provide tactical guidance for all areas within scope, to include acquisition of donors and donations, production of donations, brick and mortar retail, e-commerce, . * Lead, manage, grow, direct, and hold accountable the management and development of the DGR team, including all retail locations, and E-Commerce. * Monitor and achieve operational performance goals. Drive adjustments to operational tactics as necessary to achieve goals. Lead with a growth mindset, a focus on action and sense of urgency. * Ensure the profitability of DGR through the analysis of financial statements, production and sales reports, key performance measures, and other performance data. Provide recommendations to the VP of DGR for modifications of existing operations or possible new growth opportunities. * In conjunction with VP of DGR, develop, implement, and monitor budgets and operating plans for the department. * Responsible for operating effectively across functional boundaries, building, and sustaining external and internal relationships. * Administer special projects at the discretion of the CEO. Team Management * Lead talent strategy across DGR to ensure a high-performing, high-growth and engaged team. * Manage and supervise teams and lead the overall direction, coordination, and evaluation of direct staff while guiding larger multi-disciplinary teams. Set individual and team-level goals for DGR. * Interview, hire, and develop team members to achieve desired outcomes in alignment with strategic goals. |