Manager, Field Engineering Services

We are seeking an experienced Manager of Field Engineering Services to lead a team of field engineers in the deployment, maintenance, and support of radar, command and control (C2), and weapon systems. This position is responsible for ensuring efficient and effective field operations, managing resource allocation, coordinating training programs, and defining competency standards for the team.

The ideal candidate will have a strong background in field service engineering, leadership experience, and the ability to make data-driven decisions to optimize customer support and training services.

Responsibilities include:

• Determining the resources required to support customer site operations and training needs based on demand forecasts.

• Planning and schedule field engineers for both planned and unplanned site support, ensuring coverage and operational readiness.

• Planning, scheduling, and coordinating customer training events using field engineering resources.

• Ensuring all field engineers receive the necessary training to provide competent and high-quality site support.

• Defining competency criteria for field engineers, including certification levels, to assess skill progression and readiness.

• Overseeing field engineering operations to ensure the successful execution of support and training missions.

• Acting as the primary point of contact for escalations and critical site support decisions.

• Driving continuous process improvements to enhance the efficiency and effectiveness of field operations.

• Serving as the primary liaison between field engineers and customers to ensure expectations are met.

• Providing technical guidance and mentorship to field engineers to enhance team capability and performance.

• Ensuring all field service operations comply with company policies, safety regulations, and industry standards.

Compensation Range: $112,900-$146,800

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

• BA/BSdegreeinbusiness,engineeringordisciplinerelatedtotechnicalexpectations

• 20+ years of experience (18+ years if MS degree).

OR

• 20+ years of relevant military leadership experience.

• Must have U.S. DoD SECRET Clearance or have previously held one.

Citizenship Requirements:

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug-Free Workplaces:

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.

Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, business-casual atmosphere and comprehensive benefits:

• Medical, vision and dental insurance for employees and dependents

• Paid time off including: minimum of 3 weeks vacation, 5 floating holidays, 8 designated holidays, parental leave, personal illness, bereavement, jury duty, long-term and short-term disability

• 401(k) with immediate vesting on employer match

• Tuition assistance

• Student loan assistance

• Wellness account, Care.com subscription and employee assistance programs

• Employee stock purchase program with employer match

Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Equal Opportunity/ Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.