Water Services Worker 11 - Evening Shift - (25-WS-813006-431)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

The Water Services Worker 11 is responsible for conducting investigations based on customer complaints and taking appropriate corrective action.

• Conducts field investigations of reports of water leaks. Uses various mechanical and electric devices to pinpoint location and nature of leaks. Listens at mains, hydrants, service pipes, meters, curb cocks, etc., to determine the location of leak, using aquaphones, geophones, dip needles, pressure detecting gages and electronic detectors.
• Responsible for making minor repairs of leaks at meters and "cc" when necessary. Determines whether the leaks are in public space or on private property. Serves repair notices if on private property and provides temporary water until the service lines can be repaired when on public space when possible.
• Schedule and executes shutoff. Schedules should minimize interference with traffic flow and inconvenience to the consumer. Performs routine and emergency repairs for water mains and services of all sizes.
• Identifies issues related to coordination with other utilities and municipal service providers.
• Prepares and submits daily reports of completed work assignments.
• Provides guidance and assistance to lower graded workers.
• Complies with applicable safety rules and regulations.
• Performs FM flow tests.
• Performs underground investigations.
• Performs turn on and turn off in response to non-payments.
• Operates Authority vehicles as an essential function of the position. Maintains vehicles and/or equipment in a clean and orderly manner. Reports any operating deficiencies to the appropriate Authority personnel.
• Performs other related duties and projects as assigned at the discretion of the immediate supervisor.
• The incumbent is subject to being placed on call during hours and schedule identified by the Authority and is required to work overtime during emergencies.
• Incumbent is required to work shift work, holidays and weekends.

Supervisory Responsibilities: N/A

Key Working Relationships: Interacts with co-workers throughout the Department and with the general public.

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an

individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are

provided.

Required Skills & Qualifications

Preferred Skills & Qualifications

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

• Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.

• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.

• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities".

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email complianceada@dcwater.com.