Team Leader - Commercial Banking

Location: Kennewick Office - 3250 W Clearwater Ave Kennewick, WA 99336

Annual salary plus performance-based incentive program. Hiring salary based on experience.
Ability to develop and expand current client portfolio required.

Exciting Leadership Opportunity in Central Washington

We are seeking a dynamic Team Leader to guide our team of professionals in the Central Washington market. This role involves managing credit and account activities to ensure profitable customer portfolios while minimizing credit risk.

Key Responsibilities:

• Sales Management & Support: Provide strategic sales management, support, and decision-making for team members to achieve goals set by the market manager.
• Communication: Ensure timely communication of Bank, Division, and market strategies, goals, and objectives to the team.
• Compliance: Oversee the implementation and adherence to loan policies, procedures, laws, and regulations.
• Cross-Selling & Retention: Drive cross-selling and retention efforts among team members.

Administrative Duties:

• Workflow Management: Oversee the daily administration of workflow for all team members, including officers and non-officers.
• Performance Management: Negotiate performance goals with team members, monitor progress quarterly, and conduct annual performance reviews.
• Managerial Functions: Perform a variety of other managerial and administrative tasks to support the team's success.

Essential Functions

• Risk Management & Business Development: Lead risk management and business development initiatives.
• Credit Approvals: Approve credit accommodations within your authority and recommend larger commitments to higher levels.
• Delegation & Support: Delegate lending authority to team members and collaborate with relationship officers on complex credit requests, ensuring adherence to credit policies and profitability standards.
• Portfolio Management: Manage a portfolio of key customers, focusing on larger, more complex, or problematic relationships.
• Sales Management: Lead a team of relationship officers, organizing and participating in business development activities to implement prospect and customer call plans.
• Community Engagement: Actively engage in community activities, including evenings and weekends.
• Customer Interaction: Conduct customer and prospect calls, both individually and with team members, to strengthen existing relationships and attract new customers.
• Internal Controls: Integrate effective internal controls into work processes, maintain knowledge of key controls, and ensure timely updates to documentation when risk parameters or workflows change.
• Training & Development: Ensure the team's business development and product knowledge training needs are met.
• Cross-Department Coordination: Liaise with Bank personnel in other departments and regions to retain relationships and maximize cross-sale opportunities.
• Compliance & Risk Management: Perform compliance and risk management duties as required or assigned.
• Managerial & Administrative Functions: Conduct annual performance reviews, recommend salary actions, promotions, demotions, transfers, and salary grade changes for subordinates.
• Skill Development: Develop the credit, customer relations, and business development skills of team relationship officers through goal setting, delegation, training, counseling, and performance appraisals.
• Policy Communication: Communicate and interpret bank guidelines, policies, and programs, including the officer extra compensation plan.
• Strategic Planning: Participate in formulating short and long-term team plans and evaluating the team organization structure and operating procedures.
• Affirmative Action Support: Actively support the Bank's Affirmative Action goals.
• Industry Awareness: Stay updated on new financing products, methods, techniques, key industry trends, and changes in laws, regulatory policies, and accounting procedures.
• Administrative Oversight: Monitor the daily administrative activities of team members to minimize risk to the Bank.
• Budget Monitoring: Oversee the approved annual budget for supervised personnel.

Qualifications:

• Experience: Minimum of 10 years of commercial/corporate banking experience.
• People Management: Strong people management techniques and knowledge of Bank personnel policies and procedures.
• Credit Judgment: Sound credit judgment and strong underwriting skills.
• Analytical Skills: High level of analytical skill to conduct loan analysis and monitor loan progress considering market trends, credit/interest rates, economic conditions, etc.
• Financial Needs Knowledge: Strong knowledge of the credit and non-credit financial needs of various businesses.
• Business Development: Strong business development and sales management experience and skills.
• Product Knowledge: Excellent knowledge of the Bank deposit products, treasury management services, and bank operations.
• Interpersonal Skills: Strong, well-developed interpersonal skills to maximize business contacts and develop working relationships with potential and current commercial loan customers.
• Communication Skills: Strong verbal and written communication skills.
• Certification: Required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS).

Leadership Competencies:

• Strategic Alignment
• Versatility
• Credit Risk Management
• Customer Partnerships
• Communications with customers, team members and community
• Technical Expertise
• Sales Impact
• Team Effectiveness
• Managing Time, Priorities and Resources
• Independence/Initiative
• Work Quality
• Coaching/Developing Team Members
• Focus on Business Results
• Facilitating Teamwork
• Influence
• Feedback/Open Communication

Starting Compensation: $147,866 - $221,798

The compensation range represents the low and high end of the base compensation range for this position located in Kennewick, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus and quarterly incentive compensation plan.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.