Quality Engineer

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Active participation in Stage Gate Process for all products related to Mega Projects.
  • Ensure timely and complete execution of all quality actions.
  • Oversee the stage gate process for pragmatic adherence and gap closure.
  • Engage in supplier, distribution, and factory process development to ensure flawless product launch and conforming ongoing serial production.
• Leadership in customer quality issues.
  • Work with Customer Service, Production, Distribution, and Suppliers to address field complaints.
  • Conduct root cause analysis, implement corrective actions, and follow up.
  • Manage customer issues ensuring professional communication.
  • Track, trend, and report customer issues, providing global resolutions as needed.
  • Elevate customer interaction standards for quality related to mega projects.
• Liaison Across MEGA Functions on key quality assurance Issues.
  • Share best practices in production quality management, supplier quality management, regulatory and certification standards, and NPD processes.
  • Utilize the RCCA tracking system to maintain a credible corrective action board.
  • Production Quality:
    • Maintain control of the MRB process and manage non-conforming materials across the site.
    • Understand customer issues rooted in the production process and put processes in place to eliminate those issues.
    • Implement robust error-proofing across the factory.
    • Implement proper layered product audits to ensure quality performance.
  • Supplier Quality:
    • Provide timely and detailed feedback to suppliers for improvement.
    • Collaborate with the corporate supplier quality team to identify opportunities and manage supplier improvement projects.
  • Quality Systems:
    • Support all audit activity as required (customer, agency, internal, etc.)
    • Maintain site certifications and audits.
  • Advance quality tools across the business, including RCCA, PPAP, gage R&R's, SPC, process controls, and audits.
• Update and support the corporate quality operating system including:
  • MOR analysis and Reporting.
  • Data reporting and integrity.
  • Annual and strategic planning.

EDUCATION, EXPERIENCE AND REQUIRED SKILLS:

• Bachelor's degree in engineering, manufacturing, or related business field is required.
• Lean Six Sigma Black Belt certification preferred.
• PMP certification preferred; project management experience is essential.
• 5+ years of experience in applying and implementing total quality concepts within manufacturing environment.
• 5+ years of management experience in a manufacturing environment.
• Expertise in the new product development process.
• Prior experience with the implementation and use of statistical process control and advanced analytical techniques are required.
• Comprehensive knowledge of engineering, Lean Six Sigma and quality principles, concepts, practices, and theories.
• Proficiency in Microsoft Office and statistical packages (Minitab preferred).
• Ability to collaborate with customer and supplier representatives for all quality-related issues.
• Excellent organizational skills with attention to detail.
• Working knowledge of auto-CAD or other design-related software, along with experience in basic Metrology and Calibration.

MANAGEMENT/SUPERVISON:

• This position will not have any direct reports.
• Ensure company policies are followed.
• Enforce company safety policies.

*PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

*WORK ENVIRONMENT:

This position is located onsite in a manufacturing facility. Work will be performed in both an office and manufacturing setting, adhering to all safety standards and requirements, including the use of appropriate PPE.

OTHER JOB REQUIREMENTS:

• Travel Required: Up 25%.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.