Intern - Customer Service Admin (Summer 2025)

bioMerieux Inc.
relocation assistance
United States, North Carolina, Durham
100 Rodolphe Street (Show on map)
Apr 01, 2025
Description Position Summary & Responsibilities: This internship opportunity will work 40 hours/week, at our site based in Raleigh-Durham. This role cannot be fully-remote as it requires onsite work 3+ days a week and relocation assistance is not provided. The anticipated duration of the internship will be from May - August 2025. The Customer Service Administration Intern position is responsible for performing tasks and projects to support the Customer Service Organization. The Customer Service Administration Intern would gain exposure to customer service activities, improving the customer experience, and gain visibility to financial and regulatory compliance for the Customer Service Organization. Performs all work in compliance with company quality procedures and standards. Performs customer calls to support Regulatory Compliance, Order Management, and Revenue. Monitors and completes tasks assigned utilizing Salesforce and SAP. Executes assigned projects, with guidance from technical experts (depending on level of experience), using business standards, practices, procedures, and project requirements. Performs administrative tasks including invoicing, managing returns, customer calls, generation of reports, develop documentation and special projects to support department objectives. Other duties as assigned. Education, Skills, & Experience: High School Diploma/GED is required and must be actively enrolled in an academic program/institution pursuing a degree. Customer-facing experience from working in a customer service environment highly preferred. Data entry and/or inventory experience is preferred. Experience using Excel, Databases, Salesforce, SAP, Oracle, or SQL is a plus #biojobs