Manager, Deposit Operations

If you are an energetic and innovative leader passionate about deposit operations and money movement activities through the effective use of technology and our most valuable resource - people - this position may be for you!

You will be leading, overseeing and managing the daily functions of our Deposit Operations department. You'll be working closely with the Director on projects and assisting with monthly reporting, annual department business and marketing plans. Ready to learn more?

Your day might include:

• Assuming responsibility and effectively managing critical functions, department processing tasks and daily operations of the Deposit Operations Department
• Maintaining knowledge to respond to department related inquiries as well as effective and thorough investigative functions
• Overseeing the ACH and Share Draft Operations
• Overseeing WSECU's consumer and business-related deposit services and operations, including specialty accounts such as Trust, Estate, IRA, and Health Savings accounts
• Overseeing the handling and processing of legal requests related to consumer and business accounts, including Levies, Garnishments, and legal requests for records
• Ensuring annual tax reporting to the IRS for all member accounts is maintained, including the collection and payment of backup withholding
• Ensuring Department of Revenue's required "abandoned or unclaimed' property processes for WSECU account holders are performed annually
• Ensuring department written procedures and applicable department risk assessments are adequately maintained. Developing new procedures and/or risk assessments as needed to support department operating functions
• Responding to escalated department -related service concerns and member complaints
• Technical lead and/or oversight for Deposit Operations initiatives, projects or business objectives related to supporting WSECU's consumer and business-related deposit services and operations, legal requests, and mail processing
• Ensuring quality control and adequate testing have been conducted to ensure product stability, performance, compliance, and operational standards are met
• Performing research and development of Deposit Operations tools, products, services, and related programs while providing recommendation on new products and/or enhancements with focused opportunities for product growth and digital options

What you bring to the team:

• Five (5) years' experience with a credit union or financial institution operating areas
• Four (4) years' experience directly related to Consumer, Business and Specialty Accounts such as Trust, Estate, IRA and Health Savings accounts, Legal processing programs and operational functions
• Three (3) years' direct leadership experience, with experience leading staff in a hybrid or remote work environment
• Extensive knowledge and application of regulatory compliance in all aspects of the Electronic Services functions. Knowledge of regulations to include Reg D, CC, Z and E
• Ability to research and interpret technical, professional, business, and financial records from multiple sources
• Strong technical, analytical, and problem-solving skills, with the ability to effectively utilize techniques to derive data as needed from WSECU's data depositories and external sources and evaluate income and expense projections accurately
• Advanced competencies with Microsoft Office Products, Share Point and PDF technologies
  

Bonus points if you have:

• Bachelor's degree in business management
• Knowledge and experience of project management principles and practices Experiences with Symitar
• Experience working within the ACH Network Payment System including ACH RDFI and ODFI transaction flow and clearing process
  

Competitive base pay: $77,888.99 - $107,433.08 annually, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package

• The target starting pay for this position is $77,888.99 - $89,527.57 annually, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.
• The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.
  

Where we're located: 330 Union Ave, Olympia WA. Employee must reside and perform all work in the state of Washington. This is a hybrid position that blends working in-office and from home. Works onsite at least two (2) occasions per week.

When you'd work: Monday through Friday 8:30 am to 5:30 pm, full-time minimum 40 hours per week, with scheduling flexibility to meet service needs for this exempt position.

Working from home/hybrid requirements:

• Reliable, high-speed home internet connection
• Private, confidential workspace, away from distractions and other people
• Suitable desk/surface and desk chair
  

Perks: Here are a few benefits and perks we offer:

• Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts
• And, you get to work with some awesome people!

WSECU is honored to be recognized as the number one credit union in the state on Forbes magazine's list of best credit unions in Washington. Members are at the heart of everything we do. Their feedback helps us determine our path and knowing that same member feedback led to this recognition is incredibly rewarding.

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We champion our employees' unique differences because we believe diversity is critical to the success of our members and the communities we serve. We're proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 800.562.0999 x11111 or email us for assistance.