Proposal Manager

ABOUT PERFORMANT:

At Performant, we're focused on helping our clients achieve their goals by providing technology-enabled services which identify improper payments and recoup or prevent losses due to errant billing practices. We are the premier independent healthcare payment integrity company in the US and a leader across several markets, including Medicare, Medicaid, and Commercial Healthcare. Through this important work we accomplish our mission: To offer innovative payment accuracy solutions that allow our clients to focus on what matter most - quality of care and healthier lives for all.

If you are seeking an employer who values People, Innovation, Integrity, Fun, and fostering an Ownership Culture - then Performant is the place for you!

ABOUT THE OPPORTUNITY:

The Proposal Manager has responsibility for partnering cross-functionally to drive the process for and development of high quality compliant, compelling, competitive, and winning proposals in the best interest of Performant. We offer technology-enabled audit, eligibility and recovery solutions designed to help government and commercial health plans enhance revenue and contain costs by identifying, preventing, and recovering waste, improper payments and defaulted assets. Performant is a leading provider of these services in several markets, including Medicare, Medicaid and commercial lines for national payers, regional payers and Blues plans. This position leads proposal lifecycle activities, develops infrastructure and tools aimed at increasing efficiency and quality of the process and end product, as well as leads and contributes to various projects in support of the company's marketing, business development and sales initiatives.

Key Responsibilities to include:

• Assembling and leading cross-functional proposal team effectively to meet schedules and deadlines, understand dependencies, balance competing priorities, and ensure right players are involved to produce high quality responses

• Lead collaborative full lifecycle proposal processes

• Skillfully interpret solicitation timeline and requirements to develop content matrix, information and cross-functional team resources, schedule and overall project plan

• Analyze requirements against the proposal to ensure compliance and responsiveness to the customer's needs and requirements, as well as accuracy, compliance and quality value proposition being delivered in the best interest of Performant

• Capitalize on your knowledge of commercial and government procurement processes and procedures, regulations and key areas such as quality control and compliance in developing proposals and infrastructure that increase value proposition and set Performant apart from the competition.

• Write proposals based upon content and information from a variety of disparate sources, while ensuring accurate, cohesive, high-quality results

• Leverage strong project management and communication skills in leading all proposal phases, activities and milestones (including, but not limited to, strategy development, kick-off meetings, working sessions, content refinement and reviews, project updates, legal review, sign-off/approvals, delivery, etc.)

• Collaborate with cross-functional business leaders and teams on a variety of marketing projects and programs

• Review and edit unsolicited proposals and presentation decks utilized by Sales

• Comply with all company policies and procedures, complete all assigned compliance and other training within required dates and apply learning effectively

• Maintain confidentiality and comply with information security

• Serve as positive role model and leads by example in alignment with company strategy and value

• Other duties as assigned.

Knowledge, Skills and Abilities Needed:

• Strong written communication proficiency including technical and professional writing/editing, as well as developing presentation materials used for sales and other external audiences

• Strong business acumen with the ability to quickly learn, align with and communicate Performant's business

• Exceptional project management, facilitation and communication skills with the ability to collaborate effectively at all levels in the organization

• Strong analytical and critical thinking abilities with a process mindset

• Ability to develop and maintain financial models and data tracking/analysis using Excel

• Demonstrated success managing multiple dynamic cross-functional projects simultaneously

• Proven ability to work independently and in cross-functional teams where collaboration and the knowledge transfer process are critical for success

• Demonstrate initiative and innovation to drive excellent results

• Ability to deal well with ambiguity, unpredictable schedules/tight timelines and to handle risk and adversity

• Demonstrate sound judgment and decision making

• Drive positive business results given direction in the form of assigned goals and objectives

• Mind-set of continuous improvement and adapts quickly to change

• Strong proficiency in MS Office application tools (Outlook, Word, PowerPoint, Excel)

• Comfortable in a fast-paced working environment

• Ability to learn and build knowledge within the organization quickly

Required and Preferred Qualifications:

• Bachelor's degree in business, marketing, or related field; equivalent experience may be considered in absence of a completed degree

• Minimum 5 years of experience in proposal management or significant role in proposal development is required. 7 - 10+ years is preferred.

• Demonstrated competency in building pricing models and various business analysis

• Demonstrated strength in gathering large amounts of information from various sources and developing cohesive and compelling professional business response

• Experience with government procurement and familiarity with government procurement regulations

• Experience within the healthcare industry, preferably working with health plans either as a vendor or employee

• Knowledge and experience with payment integrity, eligibility and related analytics, preferably within the healthcare payer industry

WHAT WE OFFER:

Performant offers a wide range of benefits to help support a healthy work/life balance. These benefits include medical, dental, vision, disability coverage options, life insurance coverage, 401(k) savings plans, paid family/parental leave, 11 paid holidays per year, as well as sick time and vacation time off annually. For more information about our benefits package, please refer to our benefits page on our website or ask your Talent Acquisition contact during an interview.

Physical Requirements & Additional Notices:

If working in a hybrid or fully remote setting, access to reliable, secure high-speed Internet at your home office location is required. Proof of such may be required prior to an offer being made. It is the Employee's responsibility to maintain this Internet access at their home office location.

The following is a general summary of the physical demands and requirements of an Office/Clerical/Professional or similar job, whether completed remotely at a home office or in a typical on-site professional office environment. This is not intended to be an exhaustive list of requirements, as physical demands of each individual job may vary.

• Regularly sits at a desk during scheduled shift, uses office phone or headset provided by the Company for phone calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a computer mouse.

• Regularly reads and comprehends information in electronic (computer) or paper form (written/printed).

• Regularly sit/stand 8 or more hours per day.

• Occasionally lift/carry/push/pull up to 10lbs.

Performant is a government contractor and subject to compliance with client contractual and regulatory requirements, including but not limited to, Drug Free Workplace, background requirements, and other clearances (as applicable). As such, the following requirements will or may apply to this position:

• Must submit to, and pass, a pre-hire criminal background check and drug test (applies to all positions). Ability to obtain and maintain client required clearances, as well as pass regular company background and/or drug screenings post-hire, may be required for some positions.

• Some positions may require the total absence of felony and/or misdemeanor convictions. Must not appear on any state/federal debarment or exclusion lists.

• Must complete the Performant Teleworker Agreement upon hire and adhere to the Agreement and all related policies and procedures.

• Other requirements may apply.

All employees and contractors for Performant Financial may and/or will have access to Sensitive, Proprietary, Confidential and/or Public data. As such, all employees and contractors will have ownership and responsibility to report any violations to the Confidentiality and Integrity of Sensitive, Proprietary, Confidential and/or Public data at all times. Violations to Performant's policy related to the Confidentiality or Integrity of data may be subject to disciplinary actions up to and including termination.

Performant is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Performant will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if you believe a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Performant's Human Resources team to discuss further.

Our diversity makes Performant unique and strengthens us as an organization to help us better serve our clients. Performant is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.

THIRD PARTY RECRUITMENT AGENCY SUBMISSIONS ARE NOT ACCEPTED