Senior Mortgage Closer

Job Title: Senior Mortgage Closer

Department: Mortgage Lending

Department Location: Littleton, MA

Reports to: Mortgage Production Manager

Career Stream: Individual Contributor

Classification: Hybrid

Compensation: The base pay of the budgeted range is $26.00-33.00 per hour. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

FUNCTION: Ensures a seamless and compliant closing process by performing thorough pre-funding audits and preparing all required closing documents with precision. This role collaborates closely with cross-functional teams to swiftly resolve any issues that could impact the closing timeline, thereby ensuring timely and efficient fundings. Additionally, the Mortgage Closer maintains detailed records to meet audit standards and drive continuous process improvements.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Conduct a comprehensive pre-funding audit of mortgage and home equity files to ensure data accuracy, complete documentation, and compliance with investor, regulatory, and credit union policies.

1. Collaborate with the Closing Agent, Attorney, or branch to schedule closings, confirming that all necessary pre-closing documents (e.g., insurance binder, title commitment, funds-to-close) are in place, and update the loan software and posting journal with the closing date.

1. Generate the pre-Closing Disclosure and ensure it is delivered to the member via mail or electronically to meet regulatory requirements in order to close timely.

1. Inform the closing attorney that the first mortgage is cleared to close and request essential documents, including the closing date, title report, payoff, and tax information.

1. Prepare and deliver the closing documents to the appropriate Closing Agent, Attorney, or branch.

1. Order the LQCC report as needed, obtain member feedback when credit report changes occur, and perform a verbal employment verification prior to loan closing.

1. Execute the investor quality control check by validating loan data against underwriting data and addressing any errors.

1. Submit the Uniform Closing Dataset (UCD) to the investor as mandated, reviewing and resolving any feedback-related errors.

1. Demonstrate behaviors in line with the Credit Union's Fundamentals as part of the Workers Way culture program.

1. Assume additional responsibilities as required.

Other Duties:

• May be asked to provide coverage in other WCU branches or departments.
• Adhere to all WCU policies and procedures which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• Participates in department and/or organizational projects as directed.
• Performs other tasks or functions as required, requested, necessary or prudent.
• Maintains confidentiality of all member and credit union information and data.
• Regularly demonstrates behaviors as defined by the credit union's Fundamentals, which are part of the Workers Way culture program.

Education

• High School Diploma or Equivalent Required.

Experience:

• A minimum of 3-5 years of experience in mortgage closing or related roles, with a strong understanding of mortgage processes and regulatory compliance. Proficient in mortgage software, skilled in document preparation, and possesses excellent communication and problem-solving abilities. Attention to detail and organizational skills are crucial to being successful in this role.

Knowledge/Skills/Abilities/Competencies:

1. Industry Knowledge:
   • Understanding of mortgage processes: Familiarity with loan origination, underwriting, and closing procedures.
   • Regulatory compliance: Knowledge of federal, state, and local regulations related to mortgage lending.

1. Technical Skills:
   • Software proficiency: Experience with mortgage software systems and tools.
   • Document preparation: Ability to prepare and review closing documents accurately.

1. Communication Skills:
   • Client interaction: Strong verbal and written communication skills to interact with clients, lenders, and other stakeholders.
   • Problem-solving: Ability to address and resolve issues that may arise during the closing process.

1. Attention to Detail:
   • Accuracy: High level of attention to detail to ensure all documents are correct and complete.
   • Organizational skills: Ability to manage multiple files and deadlines efficiently.

Work Environment:

• This role is currently classified as a hybrid position. However, the classification is subject to change based on business needs.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• This is a largely sedentary role.
• While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms.
• This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.
• Ability to travel to other work locations as required.

About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future!

Benefits:

• Comprehensive medical, dental and vision plans
• Basic life and AD&D insurance, short-term disability and long-term disability
• 15+ days of paid time off (PTO) per year
• Up to 16 hours of volunteer time off (VTO) per year
• 11+ paid holidays
• 401(k) that includes a Safe Harbor Match of up to 4%.
• Tuition Reimbursement Program
• Mental health resources including an Employee Assistance Program (EAP)
• Individualized learning and development programs

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status