GENERAL SUMMARY:
The Manager Learning and Development will lead and oversee leadership development initiatives, learning programs, and talent development strategies across the Henry Ford Health enterprise. The Manager will be responsible for designing, implementing, and maintaining a leadership development request intake process, ensuring that learning needs are effectively assessed and addressed. Additionally, the Learning and Development Manager will supervise Leadership Development Consultants, providing guidance and support to ensure high-quality program delivery.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Leadership Development
* Develop, implement, and maintain a leadership development request intake process to ensure timely and strategic responses to training needs.
* Oversee the design and delivery of leadership development and professional development programs tailored to diverse employee levels, from emerging leaders to senior executives.
* Partner with senior leaders and HR teams to align professional development strategies with business objectives and talent management priorities.
* Monitor program effectiveness through feedback, key performance metrics, and continuous improvement strategies.
* Ensure programs are aligned with organizational strategies, core values, and competency frameworks.
Team Leadership
* Supervise, mentor, and develop Leadership Development Consultants, ensuring high-quality program delivery, consistent consulting methodologies, and professional growth.
* Collaborate with Leadership Development Consultants and stakeholders to define priority project objectives, scope, deliverables, and success metrics.
* Contribute to a culture of collaboration, innovation, and continuous learning within the Learning and Development team.
Learning Strategy
* In partnership with Director of Learning and Development, lead the design and execution of enterprise-wide learning strategies that drive skill development, leadership readiness, and employee engagement.
* Implement scalable learning solutions, including in-person, virtual, and digital learning experiences.
* Stay informed on best practices and emerging trends in leadership development, talent management, and learning technologies.
Process Improvement
* Streamline project workflows and identify opportunities for process improvement across learning teams.
* Identify and implement new learning technologies and tools to enhance program accessibility and effectiveness.
* Continuously assess and improve processes for program requests, delivery, and impact measurement.
EDUCATION/EXPERIENCE REQUIRED:
* Master's degree in Organizational Development, Industrial/Organizational Psychology, Human Resources Management, Business Administration, or a related field.
* 10+ years of progressively more responsible experience in learning and development, leadership development, and organizational development roles.
* Experience with large or complex organizations with geographically disbursed team members and clients.
* Experience leading enterprise-wide strategic initiatives.
* Strong project management skills, with the ability to implement and maintain structured intake and process improvement systems.
* Experience supervising and developing a team of learning and development professionals.
* Expertise in facilitation, instructional design, and adult learning principles.
* Familiarity with learning management systems (LMS) and digital learning tools.
* Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
* Excellent consultative and relationship building skills to initiate and develop productive working partnerships with leaders and physicians.
* Coaching Certification, preferred.
* Emotional and Social Competency Inventory (ESCI) certification preferred.
* MBTI certification preferred.
* StrengthsFinder tool experience preferred.
* Hogan Assessment certification preferred.
* Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Henry Ford Health.
CERTIFICATIONS/LICENSURES REQUIRED:
Must meet or exceed core customer service responsibilities, standards and behaviors as
outlined in the Henry Ford Health Customer Service Policy and summarized below:
Communication Ownership
Understanding Motivation
Sensitivity Excellence
Teamwork Respect
Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative, and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values
PHYSICAL DEMANDS/WORKING CONDITIONS:
* Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
* This position is hybrid, requiring both remote work and in-office presence.
* Local travel required for facilitating programs and attending organizational events.
Additional Information
- Organization: Corporate Services
- Department: OHRD
- Shift: Day Job
- Union Code: Not Applicable
Henry Ford Health System
remote work
Apr 11, 2025