Telephone Operator

Job Title: Telephone Operator

Location: Joliet IL 60435

Duration: 6 months

Working Hours: 8 hours per day -8am-4:30pm, Monday-Friday

Job Description:

Telephone Operator:

• Ability to answer and operate multi-line telephones and transfer calls within an agency.
• Duties may also include greeting the public and scheduling appointments in written day planners.
• Additional tasks may include basic clerical work such as filing, opening and addressing mail, copying, faxing, and use of a calculator and/or adding machine.
• Ability to follow oral and written instructions is mandatory.

Required Education:

• High School Diploma/GED: Completion of high school or GED, Must be able to prove completion if necessary.

Computer Software Skills:

• Basic knowledge and familiarity with Microsoft PowerPoint, word processor programs (Microsoft Word, WordPerfect, or other as approved by the end-user), spreadsheet programs (Excel, Lotus, Quattro Pro, or other as approved by the end-user), database software (Microsoft Access, or other as approved by the End-User), email software program (Microsoft Outlook or other as approved by the End-User), Internet search browsers, and have general computer knowledge with the ability to learn new software programs quickly.
• The Governmental Unit or Qualified Not for Profit Agency will specify at the time of order what specific software programs will be used.