Service Specialist

Do you enjoy hands-on work, solving problems, and making someone's day better? Join the Marvin Home Center team as a Service Specialist, where you'll deliver expert support and service for appliances and home improvement products. We're proud to stand behind what we sell - and even prouder of the people who make that possible.

Deliver and install appliances, including connecting ductwork, water lines, and wiring, and providing basic operation instructions
• Diagnose and repair appliances, including ordering and installing parts, testing functionality, and maintaining accurate service records
• Submit warranty repair documentation and credit invoices to vendors and manufacturers
• Provide friendly, honest, and knowledgeable customer service throughout each interaction

• Deliver exceptional customer service with honesty, compassion, and a helpful attitude
• Communicate professionally and courteously while actively listening and offering thoughtful solutions
• Use hand and power tools and testing equipment to diagnose and complete repairs accurately

• A class C Driver's License with a good driving record and a valid health card
• The ability to lift and carry up to 75 pounds and perform repetitive motions with hands and arms
• The physical stamina to stand, walk, bend, climb, and work in elevated areas for extended periods

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing - recognizing everyone's contribution to Marvin's success
• Giving at Marvin - participate in organized volunteer opportunities
• Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.