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The Position
Senior Business Product Manager, Content & Digital Asset Management Why Genentech We're passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world's most complex health challenges and transforming society. Who We Are Digital Experience is shaping the future of how Genentech connects with our patients and customers by harnessing the power of digital innovation and human-centered design. As healthcare evolves, we are bold in our approach - leveraging cutting edge AI, advanced digital engagement, end-to-end content management, and omnichannel technologies and operations to create seamless, personalized, and meaningful experiences for our patients and customers. This is your opportunity to lead transformative change, integrating advanced technology with strategic vision to drive impact at scale. If you are passionate about redefining the healthcare experiences and building something extraordinary, we want you on this journey. Let's redefine what's possible together! This combined team, in collaboration with key partners, builds solutions to serve Marketing, Customer Engagement, Medical Affairs, Public Affairs & Access ("CMG"), and other patient- and customer-facing teams across CMG to shape and drive a seamless, consistent, meaningful, and compliant experience for patients and customers across our interactions. The team is specifically accountable for:
Defining omnichannel solutions, shaping engagement strategies, designing, operationalizing, and producing seamless, consistent & meaningful patient and customer experiences. Accelerating, connecting, and enabling the development of digital solutions that enhance the patient and customer experience across CMG. Advancing the mission of seamless, consistent & meaningful patient and customer experiences that maximize patient impact while keeping compliance at the forefront.
Job Summary The Senior Business Product Manager, Content & Digital Asset Management drives the development, adoption, and continuous improvement of Digital Asset Management (DAM), and connected Content Management product(s). Partnering with the Business Product Owner, Executive Director - Content Suite Lead, and Technical Product Manager, this role will be responsible for defining product roadmaps, gathering user insights, and driving feature rollouts. Content capabilities are a key area of focus and investment for the organization, and the ideal candidate is an innovative leader that will drive advancement across digital asset & content management systems, processes, and policies. Key Responsibilities
Partner with the Business Product Owner and/or Executive Director - Content Suite Lead to support the creation of digital asset management product roadmaps, including experience, features, timelines, and dependencies. Partner with Technical Product Manager to drive the development and improvement of digital asset management product features, ensuring alignment with the overall content suite vision and integration with authoring and assembly tools and content management systems. Help evangelize the role of content product(s) in achieving enterprise objectives, communicating their value proposition and roadmap(s) to senior leaders and organization-wide stakeholders. Act as point of contact for business feedback, recommendations, & user requests for enhancements to product(s). Collaborate with the Technical Product Manager to align business outcomes with technical feasibility, ensuring the product delivers both business value and technical performance. Oversee business process & user insights collection through User Acceptance Testing (UAT) to ensure the successful implementation of new features and capabilities. Support the rollout of new features across new and existing users. Collaborate with Business Product Owner / Executive Director - Content Suite Lead to establish business standards & templates and ensure pull-through. Drive definition of business requirements for product usage & system health, leveraging GNE and industry standards. Drive experimentation to enhance product offerings, in line with the overall business learning agenda. Coordinate with business stakeholders, IT, and cross-functional enterprise product team partners to align on the product roadmap, fostering cohesive collaboration and unified efforts toward shared goals. Collaborate with cross-functional teams and IT partners to ensure successful product integration and execution. Closely partner with Customer Experience professionals to ensure product experience meets the expectations of its end-user product community. Oversee the DAM librarian service function, including developing standards and procedures and ensuring training & compliance. Establish features and standards that enable content tagging, flexibility & reuse, review, and auditing. Comply with all laws, regulations and policies that govern the conduct of Genentech activities.
Who You Are Minimum Candidate Qualifications & Experience
Bachelor's degree in business, technology, operations, or a related field. 5 years of experience, with 3 years in product management, digital product operations, content management, digital asset management, or equivalent experience. 2 years of experience with Veeva Vault PromoMats (VVPM), or equivalent experience. 2 years of experience with Adobe Experience Manager (AEM), or equivalent experience. Expertise in product management of digital asset management capabilities for multi/omnichannel environments; strong understanding of related concepts such as modularized content, taxonomies, metadata, and compliance review. Experience developing and managing the full DAM lifecycle, including workflows, asset ingestion, categorization, permissions management, version control, delivery, and expiration. Familiarity with multi-system architecture challenges, cross-platform asset syndication, and complex workflows. Experience with User Acceptance Testing (UAT) and rolling out new features across user bases. Strong analytical and problem-solving skills, with experience driving experimentation and optimization. Exceptional communication and presentation skills, with the ability to evangelize product vision and value across all levels of an organization. Proven ability to adapt and navigate ambiguous or evolving environments.
Additional Desired Candidate Qualifications & Experience
Advanced degree, or equivalent experience (e.g., MBA or related graduate-level qualification). Experience in healthcare, pharmaceutical, or highly regulated industries. Ability to innovate and foster experimentation to improve product capabilities. Experience with generative AI (GenAI) tools and GenAI-created digital assets
Location
This position is based in South San Francisco, CA, however a remote work option will be considered for US candidates who live outside of the Bay Area. Relocation Assistance is not available
The expected salary range for this position based on the primary location of South San Francisco, CA is 144,760 - 206,800 - 268,840. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits #BoFTDE Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
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Genentech
relocation assistance, remote work
May 12, 2025