Business Analyst 3

Are you known for your sharp critical thinking and creative problem-solving abilities? If so, consider joining the Pennsylvania Municipal Retirement System (PMRS) as a Business Analyst 3. This career path carries significant responsibility in serving as a key resource within the information technology (IT) team, providing support for critical business applications, system integrations, and troubleshooting needs. Apply today to start a new chapter in your career and exercise your technical skills!

As a Business Analyst 3, you will utilize your advanced skills in SQL queries, Crystal Reports, and Power BI while providing technical support to end-users. You will have the opportunity to offer help desk assistance for hardware and software issues such as printer problems, desktop issues, and other technology-related problems. A strong understanding of networking, server-side infrastructure, and business processes will be essential in this role. Work involves supporting, mentoring, and guiding other analysts; fostering effective collaboration; and ensuring timely resolution of issues. This positions will require you to make decisions related to system functionality, report generation, and troubleshooting, based on available data and expertise. Complex technical issues may require consultation with management or IT infrastructure teams. Routine issues related to user support, database queries, and report generation will be managed independently.

Join us in our mission of helping Pennsylvania's local governments secure the future retirement of their employees by providing comprehensive, cost-efficient, and professional pension administration services through a pension plan tailored to the participants' and sponsors' requirements.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:45 AM to 4:15 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Business Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Six years of business process analysis experience; or
• Two years of business process analysis experience and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.