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As part of direct patient care, the Patient Transport Tech II is responsible for transport patients with an automated external defibrillator (AED) to and from nursing units. Respond and assist with medical emergencies and Telemetry messages from cardiac monitoring devices in order to notify clinicians or technologists appropriately. Transport cardiac patients and react to radiology/non-radiology treatment/procedural areas, and cardiac units. Delivers specimens, medications and medical equipment throughout the organization. Provides assistance by managing patient flow to the Emergency Department and Bed Management to prevent and relieve diversions and high census. Ensures patient safety utilizing Behavior Expectation for Error Prevention (BEEP) tools. Works collaboratively with fellow team members to provide a safe, caring, respectful and comfortable experience for all. Assists with emergency medical responses.
Licensure, Certification, or Registration Requirements for Hire:
Must have current Emergency Medical Technician (EMT) certification OR
Certified Nursing Assistant (CNA) OR
Certified Medical Assistant (CMA) license in Virginia OR
NAHTM-Certified Healthcare Transport (CHT) OR
ECG - Arrhythmia Review course completion and exam passed
Licensure, Certification, or Registration Requirements for continued employment:
Must maintain applicable certification in Virginia,
Must obtain national certification (NAHTM) within 2 years of employment
Must pass departmental math and English comprehension assessment
CPR certification required within 30 days of hire date
National Association of Healthcare Transport Management (NAHTM) Certified Healthcare Transporter (CHT) preferred
Experience REQUIRED:
Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc.
Strong communication, interpersonal, and critical-thinking skills.
Experience PREFERRED
One (1) year of work experience in a healthcare setting and/or in customer service position
Previous experience in intense and high-stress clinical environments and/or situations
Previous EMS, CNA, or CMA experience
Education/training REQUIRED:
High school graduate or GED equivalent
Education/training PREFERRED:
Some college-level courses
Independent action(s) required:
Uses critical-thinking skills to recognize changes in a patient's baseline status before and during transport, which may include medical emergencies
Assesses patient's baseline status while providing services.
Ability to assess patients during transfers and emergency code responses.
Obtains vitals and initiate C-spine and total spinal immobilization, as needed
Efficiently utilizes Tele Tracking XT, Cerner, Epic, MX-40, bed exit alarm, Power chart, Orchestrate, Vocera and iPhone for direct patient care
Patient tracking application
Possesses the cognitive ability to effectively communicate and comprehend communications from nursing units, physicians, technologists and patients.
Documents specimen and medical equipment inventories.
Abides by hospital and departmental policies.
Supervisory responsibilities (if applicable): N/A
Additional position requirements:
Must be prepared to work rotating shifts, weekends, holidays, extended hours and during inclement weather to ensure patient flow and throughput
Employee is subject to outside environment conditions when providing requested services
Age Specific groups served: All
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting up to 35 lbs.
Activities: Prolonged standing, Prolonged sitting, Walking (distance)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical Thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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Virginia Commonwealth University Health Systems
Jun 09, 2025