Senior Portfolio Manager

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Senior Portfolio Manager to join our amazing culture. A strategic Senior Portfolio Manager with a strong ability to lead, innovate, and execute. You thrive in a fast-paced environment, managing complex programs, building strong relationships, and delivering impactful solutions. With an executive presence and a customer-first mindset, you take ownership of key initiatives and drive collaboration across multiple stakeholders.

Salary Range: 95,000K-150,000K/Annual

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Program Manager.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

Program Leadership & Execution

• Serve as a single point of coordination, leading program governance, operational execution, and customer engagement.
• Develop and implement standardized processes to ensure consistent, high-quality service delivery across all initiatives.
• Collaborate with program sales leads to develop and drive the strategic roadmap, ensuring alignment with business objectives and customer needs.
• Ensure adherence to industry best practices, compliance requirements, and customer-specific standards.
• Establish and maintain detailed program playbooks for each initiative, documenting best practices and execution strategies.

Customer & Partner Engagement

• Build and maintain strong relationships with key stakeholders (internal, customer, partners), ensuring seamless collaboration across all initiatives.
• Work closely with sales teams to identify and introduce new service offerings and solutions.
• Deliver regular business reviews to customers and internal leadership, highlighting successes, challenges, and opportunities for improvement.
• Act as an advocate for the customer, resolving issues, and ensuring exceptional service delivery.

Operational & Financial Performance

• Monitor and analyze financial performance, identifying areas for growth and optimization.
• Drive program efficiencies, leveraging data analytics and insights to enhance execution.
• Work with sales team to expand business through alignment of a programmatic approach and consistent, successful delivery of Convergint services.
• Proactively manage risks and remove roadblocks to ensure successful outcomes.

Leadership & Innovation

• Provide mentorship, coaching, and guidance to team members and partners.
• Foster a culture of innovation, introducing new ideas and disruptive strategies that enhance Convergint's value proposition.
• Serve as a thought leader, bringing best practices and insights to drive continuous improvement.

Core Competencies

• Leadership: Ability to inspire, guide, and drive results across multiple stakeholders.
• Sense of Urgency: Quickly identify challenges and drive timely solutions.
• Process-Driven: Implement strong processes to ensure clarity, efficiency and consistency.
• Thought Leadership: Introduce disruptive and innovative ideas that enhance service delivery and customer success.
• Executive Presence: Confident and professional in all interactions with customers and internal teams.
• Technical Acumen: Strong grasp of solutions, to include but not limited to; security, automation, and technology integrations.
• Results Focused: Take ownership of initiatives and ensure successful execution. Recognize success through teamwork and collaboration, ensuring a seamless experience for customers and partners.

What You'll Need

• Excellent organizational skills related to program/project management.
• Broad based industry and market knowledge of network and low voltage building systems.
• Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio, and Project.
• Experience with Smartsheet and other workflow management tools.
• Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization.
• Strong financial competencies.
• Conflict management skills with the ability to resolve differences.
• Confidence in contract negotiation and administration.
• Strong work ethic with personal motivation to function individually and part of a team.
• Adeptness to create internal and external organizational alignment through relationships, communicating vision and team building.
• Understanding of appropriate levels of protection regarding to customer personnel, information, and property, both real and intellectual.
• Accomplished leader to serve as a role model while guiding, developing, and mentoring others within the organization.
• Strategic thinker with analytical problem-solving aptitude and techniques.
• Established capabilities in implementing program deliverables, leveraging understanding of cultural differences in business practices for other regions or countries.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements:

Minimum Experience:

• 3+ years of program management experience required
• Education: Bachelor's degree

Preferred Experience: (but not required):

• Professional experience in 1 or more of the following industries preferred: electronic security, fire alarm & life safety or building automation
• Previous leadership experience is desired
• Certifications & Licenses: Project Management Institute (PMI) certification desirable; industry-specific certifications and/or required licenses required; must have valid driver's license.

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Functional Expert - Considered a thought leader on a subject
Leader - Inspires teammates to follow them

Financial - Inspired to perform well by monetary reimbursement
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter - Inspired to perform without outside help